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First seen by our source: 22 days ago

Bilingual Customer Service Representative

@ STRIVE Recruitment

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Burlington, Ontario

$23/hrTemporary1+ years experience
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SIGNALS

Overview

STRIVE Recruitment is hiring a bilingual Customer Service Representative (French/English or Spanish/English) in Burlington, ON, on a temporary contract that converts to permanent. The role provides technical support by phone, email and live chat for a power equipment client, with 6-8 weeks of structured training followed by an 11:00 AM to 7:30 PM regular shift. The pay is $23 per hour.

Pay:

$23 an hour

Responsibilities:

  • Diagnose and resolve technical issues reported by customers
  • Provide step-by-step guidance in French and English
  • Support customers by phone, email and live chat
  • Document issues and solutions for a knowledge base

Requirements summary:

  • Bilingual French and English (or Spanish and English), spoken and written
  • Minimum 1 year call centre or customer service experience
  • Microsoft Office skills (Word, Excel, Outlook)
  • Knowledge of small engines an asset
  • Flexible for rotating afternoon, evening and weekend shifts

Tools & skills

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Benefits mentioned

Retirement plan
Source and dates

Source type not verified · loxo

Employer posting date
Not provided
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week37.5
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesFrench, English, Spanish
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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STRIVE Recruitment

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Specialist Recruiters in the areas of: Accounting & Finance, Technology, Corporate Administration and Manufacturing

Full company description

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.

LinkedIn followers
32,645
People associated on LinkedIn
39
Reported office locations
  • 1740-, 1050 W. Pender St., Vancouver, British Columbia V6E 3S7, CA
  • 236 Pritchard Rd, Hamilton, Ontario L8W 3P7, CA
Other recorded names
  • STRIVE Recruitment Inc.
Specialties
  • General Accounting
  • Audit
  • Tax
  • Treasury
  • Financial Reporting
  • Financial Analysis
  • Corporate Finance
  • Real Estate Development
  • Logistics
  • Suplly Chain
  • Transportation
  • Recruitment
  • Staffing
  • and Payroll
Profile identifies a recruitment agency
Yes
View all jobs Website

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.

FieldValue
IndustryStaffing and Recruiting
Company size11-50 employees
HeadquartersVancouver, British Columbia
Organization typePrivately Held
Year founded2008
SpecialtiesGeneral AccountingAuditTaxTreasuryFinancial ReportingFinancial AnalysisCorporate FinanceReal Estate DevelopmentLogisticsSuplly Chain
Open jobs on Jobsy78
LinkedInView page
Job description

Bilingual Customer Service Representative (French/English) OR (Spanish/English)

Burlington, ON

$23/hour

ABOUT US

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.

THE ROLE

Our client is seeking a Bilingual Technical Support Specialist (French/English) to join their team. In this role, you will provide exceptional technical support to customers, ensuring a positive and efficient experience while utilizing your strong bilingual communication skills. The ideal candidate is customer-focused, tech-savvy, and experienced in troubleshooting (knowledge of small engines is an asset). Please note, this is an in-person role.

This role begins with a 6–8 week structured training period, during which you’ll work day shift hours, Monday to Friday from 8:30 AM to 5:00 PM. After successfully completing training and graduating to live calls, your regular shift will be 11:00 AM - 7:30 PM.

With long-term growth potential and an excellent benefits package upon permanent hire, this is a great opportunity to build your career in a dynamic and supportive environment. If you’re bilingual, detail-oriented, and passionate about solving problems, we’d love to hear from you!

ADVANTAGES

  • Hourly wage $23
  • 6-8 weeks of structured onboarding and technical training
  • Temporary contract for three months until permanent Hire
  • After a 90-day probation, full-time employees receive comprehensive employee insurance & paid vacation
  • Matching RRSP program (up to 4% of contributions after 1 year)
  • Work with a personable and energetic team in a supportive, food-loving environment
  • Gain valuable experience with technical support in the power equipment industry
  • Enjoy a balanced schedule with flexibility

RESPONSIBILITIES

  • Diagnose and resolve technical issues reported by customers
  • Provide clear step-by-step guidance in both French and English
  • Collaborate with technical teams to solve complex problems
  • Maintain accurate documentation of issues and solutions to build a knowledge base
  • Deliver excellent customer service via phone, email, and live chat
  • Stay updated on product advancements and industry trends
  • Participate in improving support processes by identifying recurring issues

REQUIREMENTS

  • Bilingual proficiency in French and English OR Spanish and English, both spoken and written.
  • Minimum of 1 year of call center or Customer Service experience
  • Knowledge of small engines or related troubleshooting (an asset)
  • Strong computer skills, including Microsoft Office (Word, Excel, Outlook)
  • Excellent communication, problem-solving, and customer service skills
  • Flexibility to work in a rotating schedule (afternoon/evening shifts and remote weekends)

#INDSTRIVE3

#LI-SR

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