Posted 3 days ago
Bilingual Customer Service Specialist
@ Charger Logistics Inc
Brampton, Ontario
Overview
Charger Logistics is hiring a full-time Bilingual Customer Service Specialist at its Brampton office to be the main contact for customers, drivers and partners. The role manages daily freight bookings, tracking and shipment follow-up, paperwork review and rate support. Fluency in English and Spanish is essential, and the posted salary range is $45,000 to $60,000.
Responsibilities:
- Main point of contact for customers by phone, email and written updates
- Book, track and follow up on daily freight shipments
- Flag delays and resolve delivery and scheduling issues with carriers and teams
- Review shipping and customs paperwork
- Source and compare rates with customers and carriers
Requirements summary:
- College diploma or bachelor's degree in logistics, supply chain or business
- Fluency in English and Spanish, spoken and written
- 1 to 2 years in transportation, logistics or customer service
- Knowledge of North American geography and cross-border lanes
- Microsoft Office and quick learning of TMS platforms
Tools & skills
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Spanish, French |
| Education | College diploma (required), Bachelor’s degree (required) |
| Fields of study | Logistics, Supply Chain, Business |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Charger Logistics Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Charger Logistics' strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time. Charger Logistics was founded in the early 2000's and has grown by leaps and bounds since then. From owning a single truck to owning a fleet of over eight-hundred trucks, two-thousand trailers including reefers, dry vans, chassis, flat beds, step decks and more! A lot has changed however, our commitment to our clients will never change.
- LinkedIn followers
- 245,192
- People associated on LinkedIn
- 1,185
- Reported office locations
- 25 Production Road, Brampton, Ontario L6T4N8, CA
- Business categories
- Logistics
- Transportation
- Travel
- Other recorded names
- Charger Logistics Inc
- Charger Logistics Inc.
- Specialties
- Dedicated Truckloads
- Expedited Freight
- Temperature Controlled Solutions
- Specialized Haul
- Brokerage
- and Drayage
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Charger Logistics' strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time. Charger Logistics was founded in the early…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 501-1,000 employees |
| Headquarters | Brampton, Ontario |
| Organization type | Privately Held |
| Specialties | Dedicated TruckloadsExpedited FreightTemperature Controlled SolutionsSpecialized HaulBrokerageand Drayage |
| Open jobs on Jobsy | 88 |
| View page |
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.
The Role
As our Bilingual Customer Service Specialist, you’ll be the voice of Charger for our customers, drivers and partners. You’ll keep freight moving and customers informed, and you’ll step in quickly when something goes off plan.
What You’ll Do
- Serve as the main point of contact for customers, by phone, email and written updates
- Manage daily freight activity, including booking, tracking and following up on shipments, to meet weekly service targets
- Give customers timely status updates and flag delays or service risks early, with a clear plan to fix them
- Work with brokers, carriers and internal teams to resolve delivery, quantity, quality and scheduling issues
- Review and correct shipping and customs paperwork, including bills of lading, proofs of delivery and carrier confirmations
- Source and compare rates, and support pricing discussions with customers and third-party carriers using lane, cost and on-time performance data
- Make sure carriers follow company policies and compliance requirements
- Keep accurate shipment notes and customer records so the whole team stays informed
Requirements
- College diploma or bachelor’s degree in Logistics, Supply Chain, Business or a related field
- Fluency in English and Spanish, both spoken and written (this is essential for the role)
- French is considered an asset
- 1–2 years of experience in transportation, logistics or customer service, ideally with full truckload (FTL) freight
- Good knowledge of North American geography, including cross-border lanes
- Strong skills in Microsoft Office and a quick learning curve with new software such as TMS platforms
- Clear communication, sound judgment and a calm approach when plans change
- A team-first attitude and the initiative to take ownership
Charger Logistics is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Ontario Human Rights Code and AODA.
This posting is for an existing vacancy.
Charger Logistics does not use artificial intelligence to screen, assess or select applicants for this position.
Salary range: $45,000 - 60,000. We value experience. If your expectations fall outside the posted range, we still encourage you to apply. Compensation will be discussed during the interview process.
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
Journal
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