First seen by our source: 5 hours ago
Bilingual Dispatcher (Control Center Operator)
@ Admiral Security and Investigations
Dieppe, New Brunswick
Overview
Admiral Security and Investigations is hiring a bilingual Control Center Operator in New Brunswick for a full-time, 24/7 role. The operator monitors surveillance and security systems, dispatches field personnel, handles client inquiries, and maintains logs and reports. The schedule rotates across day, evening, overnight and weekend shifts on a 4-days-on, 4-days-off pattern.
Responsibilities:
- Monitor surveillance cameras and security systems
- Dispatch and coordinate security personnel
- Respond to client and staff inquiries
- Manage and update staff schedules
- Maintain logs, reports and incident records
Requirements summary:
- Bilingual in English and French, spoken and written
- Minimum 19 years of age
- Available for rotating 4-on, 4-off shifts including nights and holidays
- Legally authorized to work in Canada
- Strong organizational and multitasking abilities
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Admiral Security and Investigations
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
About Admiral
With over 30 years of service in New Brunswick, Admiral is a trusted, locally owned security company known for its commitment to quality service and community-based values. We pride ourselves on fostering a professional and inclusive work environment where employees are supported and encouraged to grow. Our Control Center Operators play a vital role in our success, serving as the central link between our field teams, clients, and internal departments.
Position Summary
We are currently seeking a highly organized, detail-oriented, and bilingual (French and English) Control Center Operator to join our operations team. This is a full-time position requiring availability for day, evening, overnight, and weekend shifts as part of our 24/7 operations.
The successful candidate will be responsible for monitoring security systems, dispatching personnel, coordinating communications, and supporting field staff to ensure exceptional service delivery.
Key Responsibilities
- Act as the primary point of contact between field staff, clients, and internal teams Monitor surveillance cameras and security systems and report suspicious or unusual activity
- Respond to inquiries from clients and security personnel in a professional and timely manner Dispatch and coordinate security personnel to incidents and scheduled assignment
- Manage and update staff schedules to maintain operational coverage
- Verify task completion and compliance with site procedures and company standards Maintain accurate logs, reports, and incident records
- Assist with administrative and operational duties as required
Requirements:
- Minimum 19 years of age Bilingual in English and French (spoken and written)
- Excellent communication and interpersonal skills Strong organizational and multitasking abilities
- Ability to remain calm and professional in high-pressure situations
- Strong attention to detail and problem-solving skills Ability to work rotating shifts, including nights, weekends, and holidays
- Availability to work a 4-days-on / 4-days-off schedule
- Legally authorized to work in Canada Assets
- Diploma in Policing, Corrections, Criminology, or a related field Previous
- experience in security, dispatching, scheduling, or a control center environment Experience working with surveillance systems and security technology
- Administrative experience
Why Join Admiral?
Join a respected local company with over 30 years of success Supportive and team-oriented work environment On-site gym access for employees Ongoing training and professional development opportunities Opportunities for career growth within the organization Make a meaningful impact in the safety and security of communities across New Brunswick
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