Posted 9 days ago
Junior Dispatcher - FTL
@ ITN Logistics
Mississauga, Ontario
Overview
ITN Logistics is hiring a Junior Dispatcher – FTL for full-time coordination of full truckload shipments. The role involves dispatching drivers, arranging pickups and deliveries, tracking containers through CN and CPKC rail, and managing rail terminal appointments. The posting requires at least 2 years of dispatch experience, weekend flexibility, and reliable transportation.
Responsibilities:
- Coordinate and dispatch drivers for FTL shipments
- Arrange pickups and deliveries from customer and warehouse locations
- Track containers through CN and CPKC rail
- Schedule rail terminal appointments
- Communicate shipment updates and resolve delays
Requirements summary:
- Minimum 2 years of dispatch experience
- Experience with CN and CPKC container tracking
- Strong organizational and problem-solving skills
- Proficiency in Microsoft Office
- Flexibility for varying schedules and weekends
- Reliable transportation
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ITN Logistics
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
ITN/SCAN is looking for a motivated and organized Dispatcher – FTL to join our team!
At ITN Logistics, we pride ourselves on providing comprehensive transportation, warehousing and logistics solutions to meet our customers' needs. As part of our Dispatch team, you will play an important role in ensuring the smooth coordination of daily transportation operations and delivering exceptional customer service.
What You'll Be Doing
- Coordinate and dispatch drivers for full truckload (FTL) shipments, providing clear instructions and ensuring timely pickups and deliveries.
- Arrange pickups and deliveries from customer locations, bonded warehouses, retail locations, malls and residential addresses.
- Track and trace containers through CN and CPKC rail systems.
- Schedule and manage rail terminal appointments (RV appointments).
- Communicate shipment updates to customers and respond to service inquiries and escalations.
- Coordinate with internal teams, including Operations, Transportation and 3PL, to ensure efficient shipment movement.
- Monitor daily operations, address delays and resolve transportation challenges in a timely and effective manner.
- Build and maintain positive working relationships with drivers, customers and internal stakeholders.
- Follow company processes and procedures while identifying opportunities to improve operational efficiency and customer service.
- Support the overall success and performance of the Dispatch team.
- Minimum 2 years of dispatch experience, preferably within the trucking or transportation industry.
- Experience with CN and CPKC rail container tracking and tracing.
- Knowledge of the bonded warehouse and transportation industries would be an asset.
- Strong organizational, communication and problem-solving skills.
- Ability to multitask, prioritize workloads and meet tight deadlines.
- Proficiency in Microsoft Office and general computer applications.
- A customer-focused approach with the ability to work effectively with different teams.
- Flexibility to work varying schedules and weekends when required.
- Reliable transportation.
- Be part of an established and growing logistics organization.
- Work in a dynamic and collaborative environment.
- Contribute to a team that values customer service, operational excellence and continuous improvement.
If you have the dispatch experience and skills we are looking for, we would love to hear from you!
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