Posted 18 days ago
Bilingual QE Engineer – Contact Center Tools
@ Astra North Infoteck Inc.
Toronto, Ontario
Overview
Astra North Infoteck Inc. is hiring a bilingual QE engineer to test contact center tools. The work covers IVR and routing automation, UI and API test automation, and agent desktop automation, with technical leadership for releases. The posting asks for French speaking and testing capabilities and strong Amazon Connect knowledge as a plus.
Responsibilities:
- Automatiser les tests UI et API
- Tester le routage IVR et les outils de centre de contacts
- Fournir un leadership technique pour les versions
- Automatiser le bureau des agents
Requirements summary:
- Expertise en AQ sur plateformes de centre de contacts
- Automatisation avec Selenium, Postman ou Karate
- Java et Git, Agile à grande échelle
- Capacités en français (parlé et tests)
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Software development |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Astra North Infoteck Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 426 |
Bilingual QE Engineer – Contact Center Tools
Key Skills: Amazon Connect, French Speaking & Test Automation
Skill Required
• Expertise in QE with Contact Center platforms.
• IVR/Routing Automation using Cyara, Hammer, etc.
• Automation testing across UI & APIs (Selenium, Postman, Karate, etc. — any of them).
• Agent Desktop Automation.
• Java core.
• Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
• Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile environment.
• Strong knowledge of AWS Amazon Connect is a plus.
• French Speaking / Testing Capabilities.
Journal
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