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Posted 18 days ago

Bilingual QE Engineer – Contact Center Tools

@ Astra North Infoteck Inc.

Toronto, Ontario

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SIGNALS

Overview

Astra North Infoteck Inc. is hiring a bilingual QE engineer to test contact center tools. The work covers IVR and routing automation, UI and API test automation, and agent desktop automation, with technical leadership for releases. The posting asks for French speaking and testing capabilities and strong Amazon Connect knowledge as a plus.

Responsibilities:

  • Automatiser les tests UI et API
  • Tester le routage IVR et les outils de centre de contacts
  • Fournir un leadership technique pour les versions
  • Automatiser le bureau des agents

Requirements summary:

  • Expertise en AQ sur plateformes de centre de contacts
  • Automatisation avec Selenium, Postman ou Karate
  • Java et Git, Agile à grande échelle
  • Capacités en français (parlé et tests)

Tools & skills

Source and dates

Source type not verified · zoho

Employer posting date
2026-10-19
First seen by our source
2026-10-11
Source record updated
2026-10-20

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentSoftware development
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

Astra North Infoteck Inc.

FieldValue
Open jobs on Jobsy426
Job description

Bilingual QE Engineer – Contact Center Tools

Key Skills: Amazon Connect, French Speaking & Test Automation

Skill Required

• Expertise in QE with Contact Center platforms.

• IVR/Routing Automation using Cyara, Hammer, etc.

• Automation testing across UI & APIs (Selenium, Postman, Karate, etc. — any of them).

• Agent Desktop Automation.

• Java core.

• Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.

• Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile environment.

• Strong knowledge of AWS Amazon Connect is a plus.

• French Speaking / Testing Capabilities.


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