Posted 9 days ago
Bilingual Travel Advisor
@ International SOS
Remote in Canada
Overview
Aspire Lifestyles is hiring a remote bilingual travel advisor in Ontario for a permanent full-time role. The advisor books, modifies and manages domestic and international travel using Sabre and other GDS tools and supports customers by phone, email and chat. Pay is $24.00 to $26.00 CAD per hour plus performance incentives, with a 40-hour fixed schedule and possible evening, weekend and holiday shifts.
Pay:
$24–$26 an hour
Responsibilities:
- Assister les clients avec les demandes de voyage domestiques et internationales
- Réserver, modifier et gérer les arrangements de voyage
- Gérer les changements de vols, annulations et perturbations
- Répondre aux demandes par téléphone, courriel et clavardage
Requirements summary:
- Minimum 2 ans d'expérience dans l'industrie du voyage
- Certificat TICO valide requis
- Expérience GDS requise (Sabre, Amadeus, Galileo)
- Minimum 2 ans de service à la clientèle interactif
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · eightfold
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French, Cantonese, Mandarin |
| Licences & certifications | TICO |
| Background checks | criminal record |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
International SOS
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
International SOS is the world's leading health and security risk services company. Worldwide Reach, Human Touch.
Full company description
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability. Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days. To protect your workforce, we are at your fingertips: www.internationalsos.com For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
- LinkedIn followers
- 468,516
- People associated on LinkedIn
- 12,492
- Reported office locations
- #17-00 Odeon Towers, Singapore, 188720, SG
- 785 Arbor Way, Blue Bell, Pennsylvania 19422, US
- 3600 Horizon Blvd, London, UK W4 5YA, GB
- Business categories
- Health Care
- Risk Management
- Non Profit
- Security
- Medical
- Social Assistance
- Travel
- Other recorded names
- International SOS Government Medical Services
- International SOS
- Specialties
- international healthcare
- medical assistance
- security services
- duty of care
- travel
- security
- medical
- risk
- mobility
- crisis
- assistance
- health
- outsource
- care
- pandemic
- evacuation
- safety
- expats
- and concierge
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Singapore |
| Organization type | Privately Held |
| Year founded | 1985 |
| Specialties | international healthcaremedical assistancesecurity servicesduty of caretravelsecuritymedicalriskmobilitycrisis |
| Open jobs on Jobsy | 76 |
| View page |
Must be located in Ontario Canada
Position Title: Bilingual Travel Advisor (French)
Location: Remote – Ontario, Canada
Position Type: Permanent, Full-Time
This is a newly created permanent position
Description:
100% Remote in Ontario | Permanent Full-Time | $24.00–$26.00 CAD per hour + Performance Incentives
Love travel? Fluent in English and French? Looking for a permanent remote opportunity without the pressure of sales? We'd love to hear from you!
Aspire Lifestyles is seeking experienced bilingual travel professionals to join our team as Remote Bilingual Travel Advisors.
This is an opportunity to put your travel knowledge and customer service expertise to work while supporting premium customers with domestic and international travel arrangements.
From managing complex itineraries and flight changes to assisting with unexpected travel disruptions, you'll play an important role in delivering exceptional service to customers who value personalized support.
Why Consider This Opportunity?
- 100% Work from Home: Work remotely from anywhere in Ontario.
- Competitive Compensation: Earn $24.00–$26.00 CAD per hour, plus performance incentives.
- No Sales Pressure: No outbound sales, cold calling, or commission-based selling.
- Comprehensive Benefits: Medical, dental, and vision coverage.
- RRSP Matching: Invest in your future with our company matching program.
- Fixed Schedules: Full-time, 40 hours per week.
- Paid Time Off: Vacation and personal time.
- Career Stability: Permanent, full-time employment with annual performance and compensation reviews.
- Paid Training: Get the support you need to learn our systems and processes.
What You'll Be Doing
- Assist customers with domestic and international travel requests.
- Research, book, modify, and manage travel arrangements.
- Use Sabre and other GDS tools to research and coordinate travel solutions.
- Assist with flight changes, cancellations, disruptions, and complex itineraries.
- Respond to customer inquiries involving travel arrangements and loyalty programs.
- Enhance customer travel experiences by supporting requests for dining reservations, entertainment, and other lifestyle services.
- Support customers through phone, email, and chat.
- Navigate multiple systems while delivering personalized, high-quality service.
- Document customer interactions accurately while meeting quality and productivity standards.
What We're Looking For
- Minimum 2 years of professional travel industry experience.
- Fluency in English and French, both verbally and in writing.
- Valid TICO certification is required.
- Experience using a Global Distribution System (GDS) is required.
- Sabre, Amadeus, or Galileo experience is an asset.
- Experience in the travel industry, including airline reservations, corporate travel support, online travel booking platforms, or travel coordination.
- Minimum 2 years of interactive customer service experience.
- Strong customer service, communication, and problem-solving skills.
- Ability to manage complex travel requests in a fast-paced environment.
- Comfortable working independently in a remote environment.
Language Assets
We'd love to hear from candidates who also speak:
- Mandarin
- Cantonese
Work Qualifications Required:
- Valid TICO certificate (required)
- Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued
- Must possess relevant Travel Industry Certification in accordance with local requirements
- Hospitality, travel, or loyalty program experience is highly valued
- Minimum of 2 years of travel, airline, or hospitality experience
- Minimum of 2 years of interactive customer service experience
- Call center (1+ year) or high-volume service experience preferred
- Personal global travel experience is an asset
Language Requirements:
We are currently hiring individuals who are fluent (verbal and written) in English and in one of the following languages:
\- French
\- Cantonese
Please note: Language placement may vary depending on the client program supported.
Work Requirements:
- Must reside in Ontario.
- This position requires availability for assigned shifts, which may include evenings, weekends, and holidays based on business needs. Specific scheduling expectations will be communicated during recruitment.
- This remote position requires a private workspace suitable for handling confidential client information and reliable internet connectivity meeting company technical standards. The role involves extended computer and telephone-based work, with reasonable accommodations available in accordance with applicable law.
- A reliable hardwired internet connection is required, with minimum speeds of 25 Mbps download and 5 Mbps upload while connected through the company VPN. Wi-Fi and satellite internet connections are not approved for this position.
- Ability to successfully complete a background check.
- High school diploma or equivalent.
Ready for a New Travel Opportunity?
If you have travel industry experience, are fluent in English and French, and enjoy helping people, we'd love to meet you!
Join Aspire Lifestyles and bring your travel expertise to an opportunity where exceptional service meets extraordinary experiences.
##
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.