Bilingue Agent Au Service à la clientele

About Becklar

Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most.

Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.

Raisons pour lesquelles vous allez adorer travailler ici:

Salaire de départ : 18$/h (quart de jour), 19$/h (quart de nuit)

Trois semaines de formation rémunérée et pratique

Heures garanties et sécurité d’emploi

Possibilités d’avancement et de développement de carrière

Une culture de travail agréable : fêtes d’entreprise, activités d’équipe, développement personnel et plus encore !

Aucune vente, aucun sondage — seulement aider les gens

Ce Que Vous Ferez :

Traiter et répondre aux signaux d’alarme rapidement, avec précision et professionnalisme, même en situation de stress

Envoyer les autorités appropriées et vérifier que l’aide est en route

Documenter avec exactitude toutes les réponses aux signaux reçus

Utiliser efficacement plusieurs systèmes informatiques

Participer à la formation continue pour votre développement professionnel

Ce Que Nous Recherchons?:

Bilingue en français et en anglais (oral et écrit) – requis

18 ans ou plus, avec un diplôme d’études secondaires ou équivalent

Expérience en service à la clientèle (un atout)

Capacité à rester calme et professionnel(le) sous pression

Disponible pour travailler un jour de fin de semaine par semaine ou une fin de semaine sur deux, ainsi que les jours fériés

Capacité à suivre et réussir la formation rémunérée de 3 semaines

Engagement minimal de 6 mois

Vérification du casier judiciaire réussie

Résider au Canada et être légalement autorisé(e) à y travailler

Reasons You'll Love Working Here:

Starting pay :$18/hour (day shift ) , $19/hour (overnight shift )

Three weeks of paid , hands-on training

Guaranteed hours with job security

Opportunities for career growth and advancement

A Fun work Culture, company parties, team activities, personal development and more !

No sales !No surveys! - just helping people

What you'll do :

Process and respond to alarm signals quickly, accurately, and professionally in stressful situations

Dispatch the proper authorities , verify that help is on the way

Document all responses accurately for the signals

Learn and utilize multiple software systems efficiently

Participate in training and development , for professional growth.

What We're Looking for ? :

Must be fluent in French and English, spoken and written (Required)

Must be 18 years of age or older with a high school diploma or equivalent

Calm ,reliable, and professional in a fast-paced environment with high-pressure situations

willing to work weekends and holidays

Must able to pass a background check

Able to pass three week training class

Experience in customer service is preferred

Must reside in Canada and be legally authorized to work.

What’s in it for you?

At Becklar, we’re driven by a bold purpose: protecting people, property, and employees when it matters most. We work hard toward meaningful goals, but we believe great work happens when people feel supported, connected, and genuinely enjoy what they do. Life at Becklar is built on trust, teamwork, and moments that matter — and we back that up with benefits designed to support you both at work and beyond.

Here’s a snapshot of what we offer:

• Competitive compensation and opportunities to share in our success

• Comprehensive health benefit plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave designed to support all parents and caregivers

• Wellbeing and lifestyle perks to support personal growth, connection, and balance

• Generous PTO so you can recharge, give back, and take care of what matters most

EEO Statement

Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.

Even if you don’t match the job description, please reach out to us or follow us on any other social media to see potential jobs that match your skillset.