Posted 7 days ago
Branch Manager
@ NATIONAL BANK OF CANADA
Dolbeau-Mistassini, Quebec
Overview
National Bank of Canada is hiring a Branch Manager (Advice Centre Manager) to lead a bank advice centre, coach banking advisors and ensure high-quality client service and operational performance. The role is full-time and requires on-site presence at the branch. The posting states flexible schedules and time off, but no pay figure.
Responsibilities:
- Encadrer et coacher quotidiennement les conseillers bancaires
- Assurer le bon fonctionnement et la performance du centre-conseil
- Veiller à la conformité et à la protection des données clients
- Planifier les besoins en main-d'œuvre et le plan d'action
- Représenter la Banque auprès des clients et candidats
Requirements summary:
- Baccalauréat et 7 à 10 ans d'expérience
- Représentant en fonds communs de placement (RFCP)
- Responsable de la conformité en succursale (RCS)
- Vaste expérience en gestion et coaching d'équipe
- Connaissance des services de financement, d'investissement et d'assurance
- Maîtrise du français
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 7+ years |
| Management experience | 7+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | French, English |
| Licences & certifications | Mutual Fund Representative (MFR), Branch Compliance Officer (BCO) |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
NATIONAL BANK OF CANADA
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large. We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies. Together we can achieve great things and create a positive impact. Want to learn more about us? For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
- LinkedIn followers
- 293,456
- People associated on LinkedIn
- 18,893
- Reported office locations
- 800 Rue Saint-Jacques, Montreal, Quebec H3C 1A3, CA
- Business categories
- Wealth Management
- Finance
- Digital Marketing
- Banking
- Fraud Detection
- Personal Finance
- Insurance
- FinTech
- Financial Services
- Customer Service
- Other recorded names
- National Bank of Canada
- NATIONAL
- Specialties
- Bancaire
- Investissement
- Courtage
- Assurance
- Technologie de l'information
- Données
- Conformité
- Entreprise
- Hypothèque
- Service client
- Trésorerie
- Gestion privée
- Retraite
- Banking
- Finance
- Trading
- Mastercard
- Investment
- Insurance
- Trust
- Information technology
- Client data
- Compliance
- Commercial banking
- Mortgage
- Retirement
- Private banking
- Customer service
- and Treasury
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large. We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Montreal, Quebec |
| Organization type | Public Company |
| Specialties | BancaireInvestissementCourtageAssuranceTechnologie de l'informationDonnéesConformitéEntrepriseHypothèqueService client |
| Open jobs on Jobsy | 499 |
| View page |
As an Advice Centre Manager, you’ll manage your branch and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening and daily coaching, you can help them develop professionally while ensuring the Bank's vision is applied. You’ll be a driving force in the group's success by creating an environment that encourages everyone to perform and develop.
Your leadership and strategic vision will have a direct impact on the results of the Advice Centre and the region. You’ll ensure the effective management of operations, maximizing synergy and collaboration within your team and with internal and external partners. Your role is crucial to ensure a high-quality client experience and achieve outstanding performance results.
Your role
- Coach banking advisors and support them daily and in their career path to help them reach their full potential.
- Inspire and motivate the team by fostering a climate conducive to commitment and excellent service.
- Ensure the smooth operation, synergy and performance of your Advice Centre by encouraging operational excellence and high-quality advice.
- Promote and foster the advisory approach of the banking advisor model
- Ensure compliance with identification, security and privacy standards to protect client and banking data and manage risk.
- Proactively identify workforce needs, analyze gaps between current and future resources, and develop an action plan to address them.
- Support and coach the team in canvassing activities and making proactive contacts.
- Represent the Bank professionally with clients and external candidates.
Your team
Join us and benefit from working with a large established company, covering an extensive territory (with all the potential it has to offer), and enjoying flexible working conditions, while helping local people build their lives. Our practical training programs help you master your job, with personalized content for continuous learning. You’ll have access to colleagues with a wide range of expertise to enrich your development in all aspects.
In-person work
This position requires you to be present at the branch to meet operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedules to help you achieve work/life balance and flexible time off that you can take when it's important to you.
Prerequisites
- Bachelor’s degree and 7 to 10 years of experience
- Be a mutual fund representative (MFR)
- Be a Branch Compliance Officer (BCO)
- Extensive experience in team management and coaching
- Expertise in banking services, the advisory approach and business development.
- Knowledge of financing, investment and insurance services offered in a bank.
- Ability to motivate a team and manage change.
- Ability to understand a problem and implement effective solutions to solve it.
- Ability to work in collaboration with various internal and external partners.
Languages: French
Required skills: Client-focused, Critical Thinking, Decision Making, Diversity & Inclusion, Emotional Intelligence, Learning Agility, Managerial Courage, Mobilization, Partner Development, Problem Solving, Resiliency, Risk Management, Strategy Execution, Stress Management
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
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