First seen by our source: 6 hours ago
Branch Supervisor - Grand Prairie
@ Liebherr-Canada Ltd.
Grande Prairie, Alberta
SIGNALS
Overview
Liebherr-Canada Ltd. is hiring a Branch Supervisor in Grande Prairie, AB, to run the parts and service function. The role covers inventory, work orders, invoicing, warranty claims, technician dispatch and parts sales growth, with direct reports and KPI targets. The posting states competitive wages with overtime, extensive benefits, a $5000 annual license bonus, 3 weeks paid vacation and 6% RRSP matching.
Responsibilities:
- Oversee parts and service processes, inventory and invoicing
- Ensure parts supply and technician availability
- Visit customers and grow parts and service sales
- Resolve warranty claims and dispatch technicians
- Coach, train and manage team performance
Requirements summary:
- Supervisory experience in heavy equipment industry with direct reports
- Leadership and performance management experience
- Management of WIP, inventory and invoicing cycle
- Health and safety culture
- P&L, budgeting and forecasting an asset
Tools & skills
Benefits mentioned
Retirement planPaid time offWellness
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Warehouse, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Wellness, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Liebherr-Canada Ltd.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 11 |
Job description
Responsibilities
- Coordinate and oversee the process and communication flows for the parts and service function including inventory accuracy, work order processing and timely, accurate invoicing
- Ensure reliable equipment parts supply and inventory levels in conjunction with Warehouse, as well as the availability of service technicians to maintain and repair customer equipment
- Maximize efforts to ensure appropriate levels of WIP and timely customer invoicing
- Work in conjunction with the Warranty department to resolve customer warranty and claims issues
- Support employee development through orientation, coaching, training, apprenticeships, performance management
- Works in partnership with the equipment sales department in accordance with the company’s strategic sales orientations
- Works in partnership with the central parts administration team in the head office to ensure the inventory level is maintained to acceptable levels according to the local machine population and customers demands
- Visit customers regularly identifying their needs and creating business relationships that foster growth in Parts & Service sales volumes
- Achieve company objectives and targets and offer customers advice to ensure their satisfaction and thereby build a lasting relationship based on trust
- Elaborate and provide parts and service quotes as required
- Answer customers calls, provide support, guidance, schedule and dispatch technician and resolves disputes as required
- Consistently monitor service dashboards and take timely actions to ensure KPIs goals are met
- Communicate effectively with the team and perform regular visits to our service technicians in the field
- Work closely with service technicians and fleet management team to ensure the service vehicles are properly maintained to the highest standards of safety and operations
Competencies
- Due diligence and promotion of a Health and Safety culture
- Relationship building with internal/external stakeholders and suppliers
- Management/Supervisory experience in the Heavy Equipment industry with direct reports
- Leadership and performance management experience
- Management of WIP, inventory levels, invoicing cycle
- Financial and business acumen and experience with P&L, budgeting, and forecasting will be an asset
- Competitive wages with overtime opportunities available
- Extensive benefits with employer paid premiums starting day 1
- $5000 annual License Bonus
- Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $3000 annual allowance for continuing education
- International training & development work opportunities for select roles
- Top of the line equipment
- And much more!
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.
One Passion. Many Opportunities.
The Company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.
Location
Liebherr-Canada Ltd.
Grande Prairie, AB
Canada (CA)
Contact
Sophia Jager
[email protected]
Journal
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