Brand Ambassador / Front Desk Host – Temporary Mandate

Step into a role where first impressions define excellence. A leader in the financial services sector is seeking a proactive, polished Guest Experience Ambassador to provide high-impact short-term coverage within an elite corporate setting. In this role, you are the guardian of our institution’s reputation, ensuring every interaction reflects the sophistication and discretion our corporate and high-net-worth clients expect.

If you bring an innate sense of hospitality, technical comfort, and an unshakeable commitment to high-end customer service, this assignment offers a unique platform to shine. Join a collaborative, high-performing environment where your presence directly shapes a world-class client journey.

Title: Guest Experience Ambassador – Financial Services
Contract Type: Temporary (Short-term coverage)
Start Date/Duration: September 28, 2026 to October 9, 2026

Training: Dedicated shadowing and training day on September 28, 2026
Location/Workplace Model: On-site

Schedule: Full-time, Monday to Friday, 8:30 AM to 4:30 PM (Closed 12:00 PM to 1:00 PM for lunch)
Pay/Salary: $25.00 – $28.00 per hour

Advantages
Major Canadian institutions frequently use agencies as their exclusive point of entry—a contract is often the premier 'test drive' leading to a permanent position.

Work in a calm, prestigious, and high-end corporate setting with zero evening or weekend shifts and a full guaranteed lunch hour.

Full technical support with all equipment provided on-site and remote team assistance via Microsoft Teams.

Turnkey responsibilities with no requirements for physical building opening or closing.

Access to competitive optional health/benefits insurance, weekly automated timesheets, and a 4% accrued vacation pay structure.

Responsibilities
Greet corporate entrepreneurs and private wealth clients with distinguished courtesy and professionalism.

Notify financial advisors of client arrivals and manage daily appointment flow using Microsoft Teams.

Elevate the overall client experience by preparing beverages and maintaining a comfortable lounge environment.

Oversee meeting room logistics by prepping space and verifying audiovisual equipment before appointments.

Execute administrative support duties including receiving mail and incoming deliveries.

Qualifications
Demonstrate flawless professional presentation paired with exceptional bilingual communication skills in English and French.

Demonstrate impeccable professional presentation paired with exceptional interpersonal and communication skills.

Exhibit strong technical proficiency in Microsoft Teams and the Microsoft Office suite.

Hold proven experience delivering high-end customer service within hospitality, corporate reception, or VIP lounge environments.

Maintain a high level of discretion, tact, and confidentiality when interacting with executive clientele.

Summary
This is more than just a temporary assignment: it’s an opportunity to become the face of excellence for a leading Canadian financial institution.

If you possess an innate sense of hospitality and the skill to transform every interaction into a memorable experience, we want to meet you. We are seeking a proactive and polished individual capable of representing our highest standards to a prestigious business and private wealth clientele.

Location: On-site – Ottawa
Role: Brand Ambassador / Guest Services

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.