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Brokerage Representative I - Remote

@ SCC UPS SCS, Inc.

Laurin, Ontario

$18.25/hrFull-time1+ years experience
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Overview

SCC UPS SCS, Inc. is hiring a full-time remote Brokerage Representative I based in Canada, at $18.25 per hour. The role processes customs clearance and declarations for shipments, handles import permits and documentation, assesses import fees and performs general brokerage tasks. It requires Monday to Friday work, 40 hours per week, with flexible start and finish times.

Pay:

$18.25 an hour

Responsibilities:

  • Process customs clearance and declarations for shipments
  • Handle import permits and gather government documentation
  • Assess import fees and perform general brokerage tasks
  • Perform data entry and verify customer records
  • Respond to customer, driver and customs authority inquiries

Requirements summary:

  • Fluent French and English, written and spoken, required
  • At least 6 months of experience as customs broker
  • CCS certification preferred
  • Intermediate Microsoft Office skills
  • Basic knowledge of customs laws and regulations
  • Bachelor's degree or equivalent preferred

Tools & skills

Benefits mentioned

Health insuranceDentalRetirement planEmployee discount
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-12
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Experience1+ years
Hours per week40
Scheduleday, overtime
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French
Licences & certificationsCCS
EducationBachelor’s degree (preferred)
Perks mentionedRetirement plan, Employee discount, Transit support, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

SCC UPS SCS, Inc.

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Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skills. This role requires the handling of delivery service and/or import permits requests if required and/or gathering and sending proper documentation to the government. This position assesses all fees for the importation of international packages and performs general brokerage tasks.

Job Type: Full-Time / Permanent

Workdays: Monday to Friday (must be able to work 5 days of the week)

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)

Work Location: Remote (based in Canada)

Wage Salary: $18.25 per hour

Key Responsibilities and Duties

  • Perform data entry activities, including opening customer files, validating information, processing credit requests, and supporting invoicing activities.
  • Collect and verify supporting information and documentation from customers, drivers, customs authorities, and internal offices as required.
  • Identify and escalate discrepancies in customer profiles and records to ensure data accuracy and compliance.
  • Respond to standard inquiries and requests from customers, drivers, customs authorities, and internal stakeholders in a timely and professional manner.
  • Collaborate effectively with customers, UPS Supply Chain Solutions employees, carriers, inbound agents, and other stakeholders to support daily operational activities.
  • Maintain accurate records and support operational processes while ensuring adherence to company policies and service standards.

Requirements

  • Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)
  • Plus 6 months of experience working as Customs Broker - Required
  • Customs Specialist ‘’CCS’’ certification - Preferred
  • Intermediate computer skills: Microsoft Office
  • Basic knowledge of customs operations, laws and regulations, and other government departments
  • Accurate data entry skills
  • Excellent verbal and written communication skills
  • Bachelor's degree or International equivalent - Preferred

Expenses/Working Conditions

  • Adhere to the company’s Appearance Guidelines.

Compensation and Benefits

  • Vision, health, and dental benefits after three months of service.
  • Overtime.
  • Weekly Pay/ Direct Deposit- Every Friday.
  • Immediate access to UPS ‘Employee Discounts’ upon hiring.
  • Paid training.
  • Pension Plan.
  • Free Onsite Parking.
  • Opportunity for advancement within a Fortune 50 Company.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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All of CanadaRemote · Hybrid · On-site · Field

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