Business Analyst, IT

At Alto, we are actively contributing to the transformation of Canada's future with our high-speed train project connecting Quebec City and Toronto. With the support of the Government of Canada, this innovative project aims to improve the quality of life of our citizens, strengthen ties between communities and stimulate economic growth.

Would you like to take on a stimulating, high-impact challenge? We are looking for a Business Analyst, IT.

The role

The Business Analyst, IT acts as a strategic liaison between business units and IT, ensuring that technology solutions align with business goals. This role is responsible for analyzing business processes, identifying improvement opportunities, and translating business needs into technical requirements—across various IT systems and applications. The ideal candidate should be comfortable interacting with stakeholders at all levels of the organization, from end users to senior leadership.

The responsibilities

• Collaborate with stakeholders at all levels of the organization to gather, document, and analyze business requirements.
• Translate business needs into functional specifications for IT solutions, across various systems and applications.
• Conduct gap analysis and propose process improvements or system enhancements.
• Support the implementation and optimization of IT systems, including diverse enterprise software solutions.
• Facilitate workshops, user acceptance testing (UAT), and training sessions.
• Develop documentation such as process flows, use cases, and user stories.
• Act as a liaison between business users and technical teams to ensure alignment and clarity.
• Monitor system performance and user feedback to recommend continuous improvements.

The requirements

• Bachelor’s degree in business administration, Information Systems, or a related field.
• 5–7 years of experience in business analysis, preferably in an IT environment.
• Strong understanding of business process modeling (e.g., BPMN), data flow diagrams, and system integration.
• Experience with diverse enterprise software is a strong asset.
• Excellent communication, analytical, and problem-solving skills.
• Bilingual (French and English) preferred.

Skills

• Familiarity with agile methodologies and tools (e.g., Jira, Confluence).
• Knowledge of ITIL practices and change management processes.
• Experience with cloud-based enterprise software solutions and automation tools.

Why join our innovative team?

• Basic paid group insurance for you and your family: medical, dental, life, disability, etc.
• Access to wellness and health accounts to support your lifestyle.
• Flex-Alto account of $500 to encourage a healthier approach and a more sustainable mode of transportation.
• A retirement plan and savings options (RRSP and TFSA).
• Vacations based on experience, available upon hiring.
• An incentive compensation program.
• Flexible hybrid work mode.
• A work environment that encourages initiative, innovation, and forward-thinking solutions.
• A unique opportunity to shape the future of transportation in Canada.

We work to create high-performance, diversified teams

At Alto, we believe in the power of diverse teams. We aspire to provide an inclusive and equitable work environment where everyone can develop and flourish. Alto offers equal employment opportunities to all and invites qualified individuals, regardless of their identity, origin or situation, to apply.

Please let us know if you need any adjustments during the recruitment process. We will do our utmost to provide you with a fair and pleasant experience, while keeping any adjustments confidential.

Please note that we will communicate only with those candidates whose applications are selected for further consideration.

To find out more about the entire project, visit Alto - Home.