Business Continuity Specialist

Job Description

Please Note:

• You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
• We are hiring for both a full-time and contract position (contract will be until February 2028)
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
• Current work authorization for Canada is required for all openings.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You’ll Do

The main purpose of this role is to help coordinate the development, maintenance, monitoring and testing of the FIC Business Contingency program. This includes the planning of BCP tests, BCP documentation and corporate BCP reporting. This role also plays an active role in supporting the business during actual BCP events. This includes logistical planning, event coordination, communication, and supporting business resumption. This role is also responsible for coordinating specific divisional audits. This includes coordinating & communicating with external auditors, internal BU stakeholders and monthly reporting to CS, Compliance Executives & management

Key Responsibilities:

• Coordinate the execution of the business continuity program exercises - monthly production work day, quarterly Disaster Recovery tests, and internal training events such as tabletops or scenario based testing exercises
• Act as a primary in the maintenance of continuity documentation and continuity systems, including Emergency Notification System, BCP hotline, Beacon (BCP book of record system) and inSite BCP continuity page
• Work with business units and development and maintenance of BCP plans and strategies, such as:
  • Analysis
  • Threat Assessments
  • Contagious Illness Strategies
  • Remote access requirements
• Partner with Disaster Recovery, Telecom, and other IS teams to review and develop business recovery requirements and strategies; ensure appropriate testing including test preparation, postmortem analysis, and test issues are document, investigated, resolved, or corrective actions applied where possible
• Implement communication strategy to keep business units aware and up to date on Continuity program and upcoming requirements
• Service as central information and communications coordinator for designated audit projects
• For an actual business disruption during or after business hours, participate in mitigation efforts and coordinate recovery activities with various teams and provide support for incident management team as required

What We Are Looking For

• 2+ years of analytical experience in business impact analysis, risk assessments, strategy formulation, and testing required
• Previous business continuity plan development experience required
• 3-year post-secondary education required, or equivalent work experience
• Professional certification from either the Disaster Recovery Institute, International (CBCP-level) or the Business Continuity Institute (FBCI-level) required
• Computer literacy in MS Office Suite and working knowledge of BC planning software (i.e. LDRPS, ENS)
• Strong organizational skills and time management skills; detail and accuracy oriented

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:
• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $96,000 to $113,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People

• Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team