Business Development Associate

Bespoke Metrics is a fast-growing Toronto-based tech company transforming how risk is managed in the construction industry. Since 2016, we’ve scaled to a team of 80+ and built strong partnerships with leading construction companies across North America.

Our platform, COMPASS, helps clients make smarter, data-driven decisions by simplifying subcontractor risk management. We combine intuitive technology with powerful analytics to bring clarity and confidence to complex projects.

About the Role

This is not a traditional sales role.

As a Business Development Associate, you’ll act as a trusted partner to subcontractors—helping them navigate challenges, uncover opportunities, and get real value from our platform. You’ll combine relationship-building, problem-solving, and commercial thinking to grow your portfolio and make a tangible impact on your clients’ success.

If you’re someone who enjoys building authentic relationships, influencing outcomes, and being seen as a go-to expert, this role is designed for you.

We believe great work happens through collaboration, connection, and flexibility. This role is based in our downtown Toronto office, with 4–5 days in person to support team collaboration and relationship-building, and flexibility when you need it.

What you’ll do:

• Develop strategies to build relationships with new and existing clients
• Increase revenue by discussing and negotiating payment terms and renewals
• Own and execute the business development strategy to drive new revenue growth and expand market presence
• Proactively grow your regional portfolio of accounts
• Confidently communicate the value of the COMPASS product suite to subcontractors
• Engage, potential customers via phone, email, live chat, and webinars
• Represent the company at industry events, conferences, and networking opportunities
• Collaborate cross-functionally with marketing, product, and customer success teams to drive client adoption Partner with internal teams to share client insights to enhance product offerings
• Identify opportunities to increase adoption, retention, and long-term client value

Qualifications:

• 2+ years of experience in sales, customer service, or account management
• A proactive, entrepreneurial mindset with a desire to challenge the status quo
• Strong phone, video, and written communication skills with a professional, client-first approach
• Prior client-facing experience in construction or SaaS is an asset
• Tech-savvy, adaptable, and comfortable learning and explaining new technologies
• Highly organized with the ability to juggle multiple priorities and initiatives
• Advanced working knowledge of MS Office, Salesforce, and related tools
• Ability to work in a fast pace downtown Toronto office 4–5 days per week.

Don't meet every requirement? Apply anyway.

We know great candidates don't always check every box. If you're excited about the role, we'd love to hear from you.

What we offer:

• A collaborative work environment that encourages ownership and initiative
• Competitive salary with paid vacation days
• Comprehensive Health and Dental benefits
• An opportunity to grow your career and make an impact on a fast-growing company.

This job posting closes on November 24th. We will reach out to successful candidates shortly after to arrange in person interviews on December 3rd.

We are committed to providing an accessible, equitable, and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require accommodation please let us know, we will work with you to meet your needs.