Business Development Coordinator

About Bloomstar

At Bloomstar, we don’t just deliver flowers—we deliver joy, beauty, and quality to every corner of Canada.

Founded in 2001 and proudly Canadian at heart, Bloomstar has grown into the country’s largest importer and distributor of fresh-cut flowers. Since joining the prestigious Elite Flower Group in 2016, we’ve expanded our reach and deepened our expertise in floral logistics, ensuring every bloom arrives fresh and flawless through our industry-leading cold chain network.

With a team of over 500 passionate professionals across four provinces, we’re more than a business—we’re a community. Our culture is rooted in positivity, collaboration, and growth. Whether in the greenhouse, warehouse, or office, we empower our people to contribute meaningfully, take ownership of their work, and help shape the future of our business.

At Bloomstar, we believe in cultivating opportunity from within—and in the power of our people to drive our success. That’s what sets us apart.

About the Job

We are seeking a motivated and detail-oriented Business Development Coordinator to support customer engagement, program execution, and business growth initiatives across the organization. This role offers an excellent opportunity to develop experience in business development, sales, and customer relationship management. Reporting directly to the Senior Business Development Manager, the Business Development Coordinator supports sales and business development activities, maintains customer relationships, and assists with the execution of customer and marketing programs.

The Business Development Coordinator works closely with the Sales, Business Development, Product Development, Marketing, and Operations teams to support cross-functional initiatives and ensure effective communication between internal stakeholders and customers. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment.

Responsibilities

Business Development & Sales Support

• Support the Sales & Business Development team in executing business growth initiatives and customer programs.
• Assist in the preparation of proposals, presentations, and other customer-facing materials.
• Build and maintain positive relationships with customers, buyers, and key decision-makers.
• Support customer onboarding, account maintenance, and follow-up activities.
• Respond to routine inquiries from customers and internal stakeholders or direct them to the appropriate team member.
• Assist with scheduling meetings and coordinating communications between internal teams and external customers.

Customer & Market Engagement

• Develop an understanding of customer needs and communicate opportunities, concerns, and feedback to the appropriate stakeholders.
• Communicate professionally and effectively with customers through phone, email, text, and other communication channels.
• Conduct regular local store visits to gather insights, support customer relationships, and monitor program execution.
• Report customer feedback, observations, and opportunities to the Sales & Business Development team.

Program Coordination & Reporting

• Assist in the execution and monitoring of sales and customer programs.
• Track program performance and provide recommendations for improvements where appropriate.
• Gather, organize, and maintain information required for reporting, presentations, and business reviews.
• Maintain accurate customer records, documentation, and account information within company systems.

Cross-Functional Collaboration

• Collaborate with Sales, Marketing, Product Development, and Operations teams to support customer accounts, promotional programs, and business development initiatives.
• Participate in meetings and contribute ideas that support continuous improvement and business growth initiatives.
• Perform other duties and responsibilities as assigned.

Competencies

• Customer Focus – Demonstrates a commitment to providing exceptional customer service.
• Communication – Communicates clearly and professionally with customers and internal stakeholders.
• Problem Solving – Identifies issues, evaluates options, and implements effective solutions.
• Organization & Time Management – Manages multiple priorities while maintaining accuracy and meeting deadlines.
• Attention to Detail – Ensures customer information, orders, and communications are accurate and complete.
• Teamwork – Collaborates effectively with colleagues across departments.
• Adaptability – Remains flexible and responsive in a fast-paced environment.

Qualifications

• Post-secondary education in Business Administration, Sales, Marketing, Communications, or a related field, or an equivalent combination of education and experience.
• 2-4 years of experience in customer service, sales support, account management, business development, or a related customer-facing role.
• Demonstrated ability to build and maintain professional relationships with customers and internal stakeholders.
• Experience managing customer accounts, processing orders, and coordinating customer requests from initiation to completion.
• Strong understanding of customer service principles and a commitment to delivering exceptional customer experiences.
• Experience supporting sales initiatives, customer programs, or business development activities is considered an asset.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Experience working with ERP, CRM, or order management systems is considered an asset.
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with the capacity to identify issues and coordinate effective solutions.
• Self-motivated, detail-oriented, and capable of working independently while collaborating effectively within a team environment.

Additional Information

• Location: On site at Bloomstar’s Head Office in Mississauga, Ontario
• Wage: $51,000 to $56,000. Compensation is determined based on job related factors such as skill set, work experience, education, work location, market conditions and internal equity.
• AI Use: We do not use artificial intelligence to screen, assess, or select applicants.
• Accommodations: Available upon request for candidates with disabilities.

What We Offer

Diversity is our strength and joy is our purpose.

At Bloomstar, our mission to spread joy starts with our people. When you join our team, you become part of a passionate, inclusive community that celebrates individuality and thrives on collaboration.

By creating meaningful opportunities to grow, contribute, and thrive, we foster a culture of collaboration and pride across all levels of our organization. We aim to make a lasting impact—both in our communities and within our team.

We are deeply committed to internal development and creating meaningful career paths, empowering every team member to grow, thrive, and feel connected to a shared purpose. At Bloomstar, we believe in building an inclusive and respectful workplace where everyone—regardless of age, gender, race, ethnicity, or religious background—can contribute and feel valued.