Posted last month
Business Development Coordinator - Crosstown Chrysler
@ AutoCanada Inc.
Edmonton, Alberta
Overview
AutoCanada Inc. is hiring a full-time Service BDC Representative for Crosstown Chrysler Dodge Jeep Ram in Edmonton, Alberta. The role handles inbound and outbound calls, schedules service appointments, answers sales and service inquiries and routes customers to the right department. The posting asks for bilingual English and French, day and evening availability, and a salary of $40,000 to $60,000 plus a bonus program.
Responsibilities:
- Answer inbound calls and schedule service appointments
- Respond to customer inquiries about sales and service
- Enter data accurately
- Make follow-up calls for the Service and Sales departments
Requirements summary:
- 1 year of customer service experience
- 1 year of call center experience
- Excellent customer service skills
- Good computer skills
- Available day and evening
- Bilingual English and French
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-02
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AutoCanada Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
AutoCanada’s Canadian Operations segment operates 64 franchised dealerships across multiple provinces, along with three independent used-vehicle dealerships and 16 stand-alone collision centres within its group of 32 collision centres. In 2024, the Canadian dealerships sold approximately 85,000 new and used retail vehicles, with the collision centres providing opportunities to retain customers at every touchpoint within the automotive ecosystem. AutoCanada’s U.S. Operations segment, operating as Leader Automotive Group, includes 13 franchised dealerships in Illinois, offering a full range of new and pre-owned vehicles along with complementary automotive services tailored to the regional market. Join the ride! www.autocan.ca/ac-careers
- LinkedIn followers
- 40,867
- People associated on LinkedIn
- 1,961
- Reported office locations
- 15511 123 Avenue NW, 200, Edmonton, Alberta T5V 0C3, CA
- Business categories
- Automotive
- Other recorded names
- AutoCanada Inc.
- AutoCanada
- Specialties
- Vehicle Sales
- Customer Service
- Automotive Parts and Service
- Community
- Autobody
- Collision Repair
- Automotive
- and Vehicle Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,010,663,058
Currency and observation date were not supplied; this is not a current valuation or a funding round.
AutoCanada’s Canadian Operations segment operates 64 franchised dealerships across multiple provinces, along with three independent used-vehicle dealerships and 16 stand-alone collision centres within its group of 32 collision centres. In 2024, the Canadian dealerships sold approximately 85,000 new and used retail vehicles, with the collision centres providing opportunities to retain customers at every touchpoint…
| Field | Value |
|---|---|
| Industry | Motor Vehicle Manufacturing |
| Company size | 5,001-10,000 employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Public Company |
| Year founded | 2006 |
| Specialties | Vehicle SalesCustomer ServiceAutomotive Parts and ServiceCommunityAutobodyCollision RepairAutomotiveand Vehicle Repair |
| Open jobs on Jobsy | 186 |
| View page |
Join the ride!
Position: Service BDC
Dealership: Crosstown Chrysler Dodge Jeep Ram
Location: Edmonton, Alberta
Classification: Full Time, Immediate Hire
Crosstown Chrysler Dodge Jeep Ramis proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.
Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.
Your area of focus.
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional service. You will primarily handle inbound and outbound calls, scheduling service appointments, addressing general inquiries about sales and service, and connecting customers with the appropriate department or individual. A friendly demeanor, strong communication skills, and a solid understanding of dealership operations are essential for success in this fast-paced and customer-focused role.
What drives your day-to-day?
- Receiving incoming calls, as well as calls from clients to schedule service appointments
- Responding to customer inquiries
- Data entry
- Conducting follow-up calls for the Service and Sales department
What are the must-haves…
- 1 year experience in customer service
- 1 year experience working in a call center
- Excellent customer service skills
- Good computer skills
- Available day and evening – hours to be discussed
- Experience in the automotive field is an asset
- Bilingual, English and French (as part of this function the person will be working with French and English speaking clients).
The Perks.
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential
Compensation
The expected range of compensation for this position is $40,000 – $60,000 Salary. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience. This position will also be eligible to participate in the Company's bonus program for this role, subject to the terms and conditions of the applicable plan documents.
Can you picture yourself here already?
We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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