Posted 9 days ago
Business Intelligence & Process Manager
@ Joseph Group
Hamilton, Ontario
Overview
Joseph Group is hiring a full-time Business Intelligence & Process Manager to bridge technology and operations, build dashboards and KPIs, and drive measurable process improvements. The role works closely with senior leadership and requires Power BI, SQL and Lean Six Sigma experience. The posting offers dental, vision, life insurance, RRSP matching up to $2,500 per year, DPSP contributions, paid time off and on-site parking.
Pay:
$80,000–$110,000 a year
Responsibilities:
- Analyze operational performance and identify improvement opportunities
- Build executive dashboards, scorecards and KPIs in Power BI
- Lead process mapping, root cause analysis and workflow optimization
- Integrate business systems and automate manual reporting
Requirements summary:
- Proven operational improvement experience across departments
- Strong Power BI, SQL and data modelling expertise
- Lean Six Sigma knowledge; certification is an asset
- Strong communication, coaching and change management skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · rippling
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Joseph Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 7 |
Business Intelligence & Process Manager
Help Shape the Future of an Award-Winning Transportation Organization!
Are you a forward-thinking leader who is passionate about data, technology, people, processes, and driving real business results?
Joseph Transportation Group is looking for an exceptional Business Intelligence & Process Manager to help take our organization to the next level.
We aren't looking for someone who simply builds dashboards or generates reports. We're looking for a strategic thinker, problem solver, technology enthusiast, and strong people leader who understands business operations, challenges the status quo, and knows how to turn data into action.
Who We Are
At Joseph Transportation Group, we are proud of our more than 50 years in the transportation industry, our strong reputation, and the incredible people who have contributed to our success.
As an award-winning organization recognized as a Top Fleet Employer, Best Managed Company, and Best Fleet to Drive For, we have built our success on teamwork, accountability, innovation, and operational excellence.
We are more than a transportation company. We are a growing, forward-thinking organization that embraces technology, invests in our people, and continuously looks for smarter, more efficient ways to operate.
As we continue to grow, we are making significant investments in Business Intelligence, AI, automation, data analytics, leadership development, and continuous improvement.
We believe the future belongs to organizations that can connect people, processes, technology, and data to make better decisions and deliver exceptional results.
And that's where you come in!
The Opportunity
This is more than a traditional Business Intelligence role.
We are looking for someone who can bridge the gap between technology and operations, work closely with senior leadership, and drive meaningful business transformation across our organization.
You will play a key role in strengthening how we measure performance, optimize processes, leverage technology, and make strategic decisions.
Your success won't simply be measured by the reports you create, but by the improvements you deliver, the problems you solve, and the impact you make.
What We're Looking For
1. Operational Excellence & Business Impact
- Strong understanding of business operations, workflows, productivity, and cost efficiencies.
- Proven ability to identify operational challenges and implement practical solutions.
- Experience driving measurable improvements across multiple departments.
- Ability to connect business strategy with day-to-day execution.
2. Business Intelligence & Technical Expertise
- Strong expertise in Power BI, SQL, data modelling, reporting, and dashboard development.
- Ability to transform complex data into clear, actionable business insights.
- Experience developing executive dashboards, operational scorecards, and meaningful KPIs.
- Strong understanding of data integrity, system integration, and reporting automation.
3. Lean Six Sigma & Continuous Improvement
- Strong knowledge of Lean Six Sigma principles and continuous improvement methodologies.
- Experience with process mapping, root cause analysis, workflow optimization, and eliminating inefficiencies.
- Ability to identify opportunities, implement change, and measure results.
- Lean Six Sigma certification is a strong asset.
4. Leadership, Communication & People Skills
- An exceptional communicator who can build relationships at all levels of the organization.
- Ability to collaborate with frontline employees, operational teams, and executive leadership.
- Strong influencing, coaching, problem-solving, and change management skills.
- Someone who can challenge existing practices constructively while bringing people together.
5. AI, Automation & Technology Innovation
- Passion for emerging technologies, AI, automation, and digital transformation.
- Ability to identify opportunities to streamline manual processes and improve efficiencies.
- Experience integrating business systems and developing technology-driven solutions.
- A curious, innovative mindset with a desire to continuously improve how we work should be under operational excellence.
What We Offer:
Benefits
- Dental care
- Vision care
- Life insurance
- Direct Deposit
- RRSP matching up to $2,500/year
- DPSP contributions
- Paid time off
- On-site parking
Journal
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