Posted 12 days ago
Business Process Architect
@ Sage
Toronto, Ontario
SIGNALS
Overview
Sage is hiring a Business Process Architect to design future-state GTM processes and operating models for its go-to-market transformation. The role covers process design, cross-workstream standards and close work with business and technology teams. Full-time, base salary $115,000 to $150,000 plus bonus.
Responsibilities:
- Design future-state GTM processes, roles and controls
- Connect process designs across workstreams and dependencies
- Facilitate cross-functional design workshops
- Partner with business analysts, architects and IT on feasibility
- Define readiness criteria, UAT and adoption measures
Requirements summary:
- 5+ years in process architecture or operating-model design
- Strong knowledge of GTM or commercial processes
- Experience translating objectives into implementable designs
- Proven facilitation and influence without formal authority
- Experience with process modeling standards and quality practices
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Generous parental leave, Retirement plan, Tuition support, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sage
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
Job description
Job Description
The Business Process Architect designs future-state business processes and operating models that support Sage’s GTM transformation. The role translates business objectives, customer and colleague needs, and discovery findings into practical, globally aligned process designs.
Working across business and technology teams, the Business Process Architect connects designs across workstreams and sales motions, identifies shared capabilities and dependencies, and balances global standardization with justified regional or business variation. The focus is on creating one coherent GTM operating model, with clear ownership, effective handoffs and measurable business outcomes.
Key Responsibilities
Future-State Process and Operating-Model Design:
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch app=desktop&v=vt5JXfGwno&feature=youtu.be
The compensation offered will be determined by factors such as location, level, job-related knowledge, education, and experience. For this role, in these locations, the base salary range for new hires is: $115,000 to $150,000 plus bonus.
In addition to base salary, employees will participate in either a bonus plan based on company and individual performance, or a role-based, commission plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package.
The Business Process Architect designs future-state business processes and operating models that support Sage’s GTM transformation. The role translates business objectives, customer and colleague needs, and discovery findings into practical, globally aligned process designs.
Working across business and technology teams, the Business Process Architect connects designs across workstreams and sales motions, identifies shared capabilities and dependencies, and balances global standardization with justified regional or business variation. The focus is on creating one coherent GTM operating model, with clear ownership, effective handoffs and measurable business outcomes.
Key Responsibilities
Future-State Process and Operating-Model Design:
- Lead hands-on design of future-state GTM processes, defining activities, roles, responsibilities, handoffs, business rules, controls and exception paths.
- Translate business objectives and discovery findings into process improvements that address customer and colleague pain points.
- Design processes across functional and workstream boundaries, identifying opportunities to reuse common capabilities across sales motions, regions and products.
- Evaluate design options and trade-offs, balancing business value, operational practicality, implementation feasibility and scalability.
- Identify where global standardization is appropriate and where intentional variation is justified, documenting the rationale.
- Connect process designs across workstreams, identifying overlaps, gaps, conflicts and dependencies early.
- Apply and contribute to agreed process architecture methods, modeling standards and quality practices.
- Develop and maintain clear process models and supporting documentation that enable consistent understanding across business and technology teams.
- Assess the impacts of proposed changes across people, roles, data, technology, controls and upstream and downstream processes.
- Facilitate cross-functional discovery and design workshops to clarify business needs, resolve design questions and develop recommendations.
- Partner with Process Owners and business stakeholders to validate designs, ownership, controls and intended outcomes.
- Work with Business Analysts to connect process designs with business requirements, user stories and acceptance criteria.
- Partner with Solution Architects, IT and Revenue Technology colleagues to assess feasibility, dependencies and alignment between business processes and technology solutions.
- Prepare clear recommendations, options and trade-offs for decisions through the GTM Design Authority and other agreed governance forums.
- Define process readiness criteria and success measures with accountable business owners.
- Support business validation, UAT and adoption planning to ensure approved designs can operate effectively.
- Incorporate implementation feedback and lessons learned into process improvements.
- Help establish measures that distinguish successful implementation from sustained adoption and business value.
- 5+ years of experience in business process architecture, future-state process design or operating-model development within complex enterprise transformations.
- Demonstrated ability to translate business objectives into detailed, implementable process designs.
- Strong systems thinking and experience connecting processes and capabilities across organizational boundaries.
- Strong knowledge of GTM or commercial processes.
- Proven ability to facilitate complex cross-functional discussions, evaluate trade-offs and influence decisions without formal authority.
- Experience applying process modeling methods, standards and quality practices.
- Ability to work independently through ambiguity and communicate complex concepts clearly to business and technical audiences.
- Experience supporting technology-enabled transformation and assessing operational change impacts.
- Experience designing global processes with justified regional or business variation.
- Experience working with a Design Authority or similar governance model.
- Familiarity with Salesforce, Zuora, CPQ or comparable revenue-technology platforms.
- Experience with process modeling tools and notation, such as Blueworks Live or BPMN.
- Relevant qualifications or certifications in business process management, business architecture or Lean Six Sigma.
- Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
- Comprehensive health, dental and vision coverage
- 401(k) retirement match (100% matching up to 4%)
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
- 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
- 5 days paid yearly to volunteer (through Sage Foundation)
- $5,250 tuition reimbursement per calendar year starting 6 months after hire date
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
- Library of on demand career development options and ongoing training offerings
- Who is Sage: https://www.sage.com/en-us/company/about-sage/
- Life at Sage: https://www.sage.com/en-us/company/careers/
- Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
- How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
- Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
- 100% paid premiums for health, dental, and vision coverage.
- RRSP contribution match (100% up to 4%).
- 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
- Sage Wellness Rewards Program (annual fitness reimbursement).
- Library of on-demand career development options and ongoing training offerings.
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch app=desktop&v=vt5JXfGwno&feature=youtu.be
The compensation offered will be determined by factors such as location, level, job-related knowledge, education, and experience. For this role, in these locations, the base salary range for new hires is: $115,000 to $150,000 plus bonus.
In addition to base salary, employees will participate in either a bonus plan based on company and individual performance, or a role-based, commission plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package.
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