Business Services Coordinator II

Job Description

Catering Coordinator & Culinary Operations Support

Do you enjoy planning events, supporting kitchen operations, and delivering exceptional customer service? Join our team as a Catering Coordinator & Culinary Operations Support professional.

In this dynamic role, you will play a key part in the success of our catering and food service operations. You will be responsible for coordinating and executing catering events, supporting kitchen and service teams, assisting with food preparation when needed, and helping ensure the smooth day-to-day operation of our culinary services.

As a key member of the team, you will work closely with clients and operational staff to deliver outstanding experiences while maintaining the highest standards of food quality, food safety, and customer satisfaction. Your ability to balance event coordination with hands-on operational support will be essential to your success.

If you are organized, proactive, service-oriented, and enjoy combining administrative, operational, and culinary responsibilities in a fast-paced environment, we would love to hear from you.

Schedule & Availability

This position requires a high degree of flexibility, as catering and event schedules vary based on operational needs.

• During catering and special events, shifts are primarily scheduled in the evenings, with some days extending until 10:00 p.m.
• When no events are scheduled, the regular work schedule is typically from 8:00 a.m. to 4:00 p.m.
• The successful candidate must be comfortable working a variable schedule, including both day and evening shifts, depending on business requirements and event schedules.

We are looking for a flexible and adaptable individual who understands the demands of the hospitality and events industry and is willing to adjust their schedule to support operational needs while contributing to a positive guest experience.

Job Responsibilities

• Event Planning and Coordination

Organize and coordinate catering services and special events. Ensure the successful planning and execution of events, including menus, orders, equipment, logistics, staffing, and timelines.

• Communication with the Kitchen

Maintain effective communication with the kitchen team to communicate client needs and expectations. Actively participate in weekly team meetings.

• Operational and Team Support

Guide, train, and support service employees. Ensure compliance with company standards, health and safety policies, and food safety requirements while fostering a positive and collaborative work environment.

• Financial Management and Cost Control

Contribute to budget planning and monitoring. Track food and labor costs to achieve profitability goals and support operational efficiency while maintaining high-quality standards.

• Client Relations

Build and maintain strong client relationships. Understand client needs, provide tailored solutions, and ensure a professional and positive experience before, during, and after each event.

• Quality Assurance and Continuous Improvement

Maintain high standards for food quality, presentation, cleanliness, and customer service. Monitor client satisfaction, promptly resolve issues, and recommend improvements to processes and services.

• Administrative Responsibilities

Manage inventory, coordinate supplier orders, oversee billing processes, maintain accurate records, and prepare various operational reports as required.

• Support for Daily Operations

Provide hands-on support during events, service periods, and peak business times. Collaborate with kitchen and service teams to ensure the smooth execution of food service and catering operations while responding quickly to changing priorities.

Qualifications

• Previous experience in the catering, hospitality, food service, or culinary industry
• Experience supporting food preparation or kitchen operations is considered an asset
• Knowledge of food safety and sanitation regulations
• In-depth knowledge of service techniques and event management
• Ability to work under pressure and meet deadlines
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to solve problems quickly and effectively
• Attention to detail and strong focus on quality
• Flexible and willing to assist in both operational and kitchen environments

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.

Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.

Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.

Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $55,000.00 - $60,000.00.