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First seen by our source: 5 hours ago

Business Specialist

@ SCTelecom

Milton, Ontario

Full-time
Apply now
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Overview

SCTelecom is hiring a full-time hybrid Business Specialist in Milton, ON, to support growth in its consumer and small business segments. The role analyzes customer needs, recommends fiber internet solutions, supports business planning and reporting, and coordinates with carrier partners. The posting states a hybrid arrangement with onsite and home work.

Responsibilities:

  • Analyze customer needs and evaluate service options
  • Recommend fiber internet solutions
  • Support business planning and forecasting
  • Prepare proposals and reports
  • Coordinate with carrier partners and track performance

Requirements summary:

  • Strong analytical skills
  • Business and business planning skills
  • Effective communication and customer service
  • Telecommunications experience an asset
  • Proficiency with CRM and productivity tools preferred
  • Post-secondary education in business or related field preferred

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentBusiness operations
Hours per week40 (estimated)
Travelair: none
Work settingOffice, Home
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationCollege diploma (preferred)
Fields of studybusiness, communications

Summary and details written by AI from the posting; the employer’s posting is the authority.

SCTelecom

FieldValue
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Job description

Company Description SCTelecom is an authorized multi-carrier dealer serving residential and small business customers across Canada. From initial inquiry through installation, SCTelecom manages the entire process to ensure fast, reliable connections at competitive rates. The team focuses on making provider changes, address moves, and new fiber installations straightforward and hassle-free, offering a streamlined experience for customers.

Role Description The Business Specialist is a full-time, hybrid role based in Milton, ON, with the flexibility to work both onsite and from home. In this role, the Business Specialist supports the growth of SCTelecom’s consumer and small business segments by analyzing customer needs, evaluating service options, and recommending appropriate fiber internet solutions. Day-to-day responsibilities include conducting market and customer analysis, assisting with business planning and forecasting, and preparing proposals and reports that support sales and operational decisions. The role also involves coordinating with carrier partners, tracking performance metrics, and identifying opportunities to improve customer experience and operational efficiency. The Business Specialist will collaborate closely with internal teams, communicate with customers and partners, and maintain accurate documentation and records in line with company standards.

Qualifications

  • Candidates should possess strong Analytical Skills to interpret data, assess service options, and support business decisions.
  • Candidates should possess Business and Business Planning skills to contribute to growth strategies, forecasting, and operational improvement initiatives.
  • Candidates should possess effective Communication skills to collaborate with internal teams, engage with customers, and coordinate with carrier partners.
  • Candidates should possess Customer Service skills to provide responsive support, resolve inquiries, and ensure a positive experience throughout the connection process.
  • Relevant experience in telecommunications, internet services, or related industries is an asset.
  • Proficiency with productivity and CRM tools (e.g., spreadsheets, reports, customer databases) is beneficial.
  • Post-secondary education in business, communications, or a related field is preferred, or equivalent practical experience.
  • Ability to work effectively in a hybrid environment, manage multiple priorities, and maintain attention to detail.

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All of CanadaRemote · Hybrid · On-site · Field

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