Business Systems Analyst- EDI

The Opportunity

Conducts complex, thorough and technical analysis of management systems, workflows and requirements. Responsible for the understanding and documentation of these functional requirements in order to clearly identify user requirements and business processes. Change agent, to support user compliance and understanding of new processes.

The Role

• Acts as a business partner to the assigned Business Units.
• Initiate sessions in describing new systems for the purpose of enhancing business processes, operations, and information process flow.
• Continuously reviews and analyzes the effectiveness and efficiency of existing business systems and develops strategies for improving or further leveraging these systems. Including as user/business requirements change over time.
• Assist in project feasibility studies as required, collecting and providing technical details and requirements, verifying system capabilities and analyzing required modifications.
• Document Functional Requirements; Define the application and objectives of the system(s), defining user requirements against standard applications and identifying correct setup and/or modifications for the system in order to match business needs.
• Complete the planning, designing, and prepare detailed specifications for developers/consultants to configure/customize applications.
• Evaluate and test the documented modifications or additions, revising as needed, to ensure all is operating as expected, without impacting other processes.
• Support implementation of changes in production environment following the SDLC process
• Develop process workflows and detailed overviews related to the system(s).
• Support user compliance and understanding of the system processes. This includes providing training and training material as required.
• Resolve and respond to system software issues and questions in a timely manner. This includes created external support tickets in various help desk systems, updating tickets, providing necessary supporting information (documents, videos) and collaborate via web meetings.

The Candidate

Education: College Diploma or University Degree (BA Information Technology, or related field)

Work Experience: 2-3 years

Knowledge: Bilingual in both English and French (spoken and written); strong working knowledge of ERP Systems including business processes like “order to cash”, “procure to pay” and their related electronic transaction files; previous work experience with Electronic document exchange (EDI, XML, JSON); some knowledge of document exchange protocols such as sFTP, AS2, VAN; experience with eCommerce systems; knowledge of customer and vendor portals; strong working knowledge of Microsoft Office products; data analysis and query skills (SQL); focused on good customer service; ability to break down complex processes or issues to determine root cause.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.