Posted 5 months ago
(CAN) Customer Service Desk Associate
@ Wal-Mart Canada Corp
Rouyn-Noranda, Quebec
Overview
Wal-Mart Canada Corp is hiring a part-time Customer Service Desk Associate at its Rouyn-Noranda, QC store. The role provides friendly customer service at the front end, handling refunds, exchanges and directions while enforcing company policies and store security. The posting states a minimum starting rate of $18.75 per hour and a minimum age of 16.
Responsibilities:
- Traiter les remboursements selon la procédure d'automatisation
- Aider les clients pour remboursements, échanges et directions
- Compléter les bordereaux de défectuosité
- Tenir à jour les dossiers d'exemption de taxes de vente
- Acheminer la marchandise endommagée aux réclamations
Requirements summary:
- Être âgé d'au moins 16 ans
- Offrir un service à la clientèle amical et professionnel
- Respecter les politiques de l'entreprise
- Maintenir la sécurité aux opérations à l'avant
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-06-04
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | No experience needed |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wal-Mart Canada Corp
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4,266 |
Position Summary...
Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!What you'll do...
1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.
The minimum rate of pay for this position starts from $18.75.
Le taux horaire minimum pour ce poste débute à 18.75.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
275 Blvd Rideau, Rouyn-Noranda, QC J9X 5Y6, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
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