Posted 16 days ago
(CAN) Front End Team Lead
@ WALMART CANADA
Niagara Falls, Ontario
Overview
Walmart Canada is hiring a Front End Team Lead in Niagara Falls, Ontario, to help lead front-end operations and train associates. The role covers customer service, safety compliance, scheduling coordination and daily team huddles. The minimum starting pay is $21.20 per hour.
Responsibilities:
- Greet and assist customers, resolve issues
- Coordinate coverage, breaks and schedules
- Train, coach and give feedback to associates
- Lead daily team huddles and track productivity
- Enforce safety and emergency procedures
Requirements summary:
- Customer service experience
- Ability to lead and coach a team
- Communication and problem-solving skills
- Support for recruiting and hiring
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WALMART CANADA
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Helping Canadians Save Money so they can Live Better
Full company description
Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada's extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart Canada has raised and donated more than $750 million to Canadian charities. Additional information can be found at walmartcanada.ca and on Walmart Canada’s social media pages – Facebook, X, Instagram and LinkedIn.
- LinkedIn followers
- 582,647
- People associated on LinkedIn
- 19,875
- Reported office locations
- 1940 Argentia Rd, Mississauga, ON L5N 1P9, CA
- Other recorded names
- Walmart Canada
- Specialties
- Retail
- Corporate
- Health Care
- eCommerce
- Technology
- and Transportation and Logistics
- Profile identifies a recruitment agency
- No
Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada's extensive philanthropy program is…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Mississauga, ON |
| Organization type | Public Company |
| Specialties | RetailCorporateHealth CareeCommerceTechnologyand Transportation and Logistics |
| Open jobs on Jobsy | 506 |
| View page |
Position Summary...
Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What you'll do...
1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
3. Handles customer and associate concerns and provides guidance as required.
4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
5. Review completed schedules with People Lead.
6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
The minimum rate of pay for this position starts from $21.20.
Le taux horaire minimum pour ce poste débute à 21.20.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
7481 OAKWOOD DR, NIAGARA FALLS, ON L2G 0J5, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
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