Posted 2 months ago
(CAN) Front End Team Lead
@ Wal-Mart Canada Corp
Kingston, Ontario
Overview
Wal-Mart Canada Corp is hiring a full-time Front End Team Lead at its Kingston, ON store. The role helps lead front-end operations, coaches associates through training, and handles customer and associate concerns while keeping tasks on track. The posting states a minimum starting rate of $20.85 per hour and a minimum age of 16.
Responsibilities:
- Greet and assist customers, resolve issues
- Lead daily team huddle and set productivity goals
- Coordinate breaks, coverage and schedule reviews
- Train, coach and give feedback to associates
- Ensure safety, cleanliness and emergency procedures are followed
Requirements summary:
- Être âgé d'au moins 16 ans
- Expérience du service à la clientèle
- Capacité à diriger et former une équipe
- Bonne communication avec les employés
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-18
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wal-Mart Canada Corp
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4,265 |
Position Summary...
Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What you'll do...
1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
3. Handles customer and associate concerns and provides guidance as required.
4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
5. Review completed schedules with People Lead.
6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
The minimum rate of pay for this position starts from $20.85.
Le taux horaire minimum pour ce poste débute à 20.85.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1130 MIDLAND AVE, KINGSTON, ON K7P 2X9, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
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