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(CAN) Front End Team Lead

@ Wal-Mart Canada Corp

Port Elgin, Ontario

Full-time
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Overview

Wal-Mart Canada Corp is hiring a full-time Front End Team Lead at its Port Elgin, Ontario location. The role assists in leading front-end operations, handles customer and associate concerns, coaches and trains associates, and leads daily team huddles. The posting states a minimum pay rate starting at $21.20 per hour.

Responsibilities:

  • Greet and assist customers, resolve issues
  • Lead daily team huddles and set productivity goals
  • Coach and train associates, give feedback
  • Delegate and follow up on front-end coverage and breaks
  • Enforce safety procedures and emergency protocols

Requirements summary:

  • Minimum age of 16
  • Customer service orientation
  • Ability to lead and train associates
  • Familiarity with Workday tasks

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-12
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityLead
DepartmentCustomer service
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

Wal-Mart Canada Corp

FieldValue
Open jobs on Jobsy4,299
Job description

Position Summary...

Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
3. Handles customer and associate concerns and provides guidance as required.
4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
5. Review completed schedules with People Lead.
6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

‎

Le taux horaire minimum pour ce poste débute à 21.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5122 ON-21, PORT ELGIN, ON N0H 2C0, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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