First seen by our source: just now
Case Aide
@ City of Greater Sudbury
Greater Sudbury, Ontario
SIGNALS
Overview
The City of Greater Sudbury is hiring a Case Aide on a seven-month limited-term basis, 70 hours bi-weekly, at $28.88 to $33.80 per hour (Group 7). The role assists clients with financial and employment program information, resolves inquiries, and provides clerical and administrative support to Ontario Works staff. A criminal record check is required if the candidate is selected.
Responsibilities:
- Respond to client and public inquiries and provide program information
- Process forms, benefit allocations and income statements
- Provide clerical and administrative support to staff
- Maintain databases and compile statistical information
- Liaise with CGS departments and community agencies
Requirements summary:
- Grade XII secondary school completion
- One to two and a half years of social services experience
- Keyboarding of at least 40 words per minute
- Strong interpersonal and communication skills
- Windows software and administrative systems skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Experience | 1+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | preferred |
| Background checks | criminal record |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
City of Greater Sudbury
| Field | Value |
|---|---|
| Open jobs on Jobsy | 23 |
Job description
Job Description
Section: Social Services
Division: Children and Social Services
Department: Community Well-Being
Initial Reporting Location: 199 Larch Street
Job Status: Limited Position
Estimated Probable Duration: Seven (7) Months (may be extended)
Number of Vacancies: 1
Union Affiliation: CUPE 4705 Inside Unit
Hours of Work: 70 hours bi-weekly
Shift Work Required: No
Range of Pay: Group 7 - $28.88 to $33.80 per hour
The start date will follow the selection process.
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with your application.
Main Function: Under the general supervision of the Ontario Works Supervisor, the position is responsible to assist and provide information regarding financial and employment programs; identify and resolve,
problems; provide clerical and administrative support to staff.
Duties
Qualifications
Education and Training:
Competency Library - Level 1 Proficiency
Notice to Job Applicants: Definition of "Assets" on Job Postings — A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process.
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Tuesday, November 3, 2026. For those providing a French language resume, please also include an English version.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us
For technical difficulties, issues, questions or accommodations with an application made online email [email protected]
Section: Social Services
Division: Children and Social Services
Department: Community Well-Being
Initial Reporting Location: 199 Larch Street
Job Status: Limited Position
Estimated Probable Duration: Seven (7) Months (may be extended)
Number of Vacancies: 1
Union Affiliation: CUPE 4705 Inside Unit
Hours of Work: 70 hours bi-weekly
Shift Work Required: No
Range of Pay: Group 7 - $28.88 to $33.80 per hour
The start date will follow the selection process.
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with your application.
Main Function: Under the general supervision of the Ontario Works Supervisor, the position is responsible to assist and provide information regarding financial and employment programs; identify and resolve,
problems; provide clerical and administrative support to staff.
Duties
- Respond to and resolve inquiries within preset parameters. Provide program information and assistance to clients, the general public and staff; screen inquiries and direct to appropriate section as required.
- Provide clerical and administrative support to staff; schedule and arrange meetings and appointments.
- Complete, review, and process forms, documents, reports, and files including recommending the allocation of benefits in accordance with established procedures (e.g., drug cards, dental, vision, affidavits, FRO reimbursements).
- Distribute and receive information to and from other CGS departments and community agencies.
- Maintain databases and compile statistical information. Maintain a BF (bring forward) filing system to ensure adherence to timelines and procedures.
- Act as a resource person for staff and liaison with outside agencies as required.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications
Education and Training:
- Successful completion of Secondary School (Grade XII) Education.
- Over one (1) and up to two and one-half (2½) years of experience in a social services agency, including client involvement.
- Satisfactory keyboarding skills (minimum 40 words per minute).
- Competent interpersonal and communication skills with demonstrated ability to serve the public in a courteous and effective manner.
- Demonstrate skills related to computer software and administrative systems in a Windows environment (e.g., file maintenance, word processing, spreadsheet applications, information input and retrieval).
- Excellent use of English; verbally and in writing.
- French verbal and written skills an asset.
- Satisfactory health, attendance, and former employment history.
- Provide, at own cost, a Criminal Record Check.
- Physical capability to operate a vehicle safely, possession of a valid driver’s license and an acceptable driving record will be considered an asset.
Competency Library - Level 1 Proficiency
Notice to Job Applicants: Definition of "Assets" on Job Postings — A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process.
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Tuesday, November 3, 2026. For those providing a French language resume, please also include an English version.
- Click on the Apply for Job button.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Once completed, review your application and click on the Submit button.
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us
For technical difficulties, issues, questions or accommodations with an application made online email [email protected]
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