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Posted 118 months ago

Case Manager

@ vTech Solution

Vancouver, British Columbia

On-siteFull-time
Apply now
SIGNALS

Overview

vTech Solution is hiring a Case Manager on a one-year contract-to-hire basis across Canada (QC, ON, BC and NS). The role handles short- and long-term disability claims, coordinates return to work and works with health care providers to resolve complex cases.

Responsibilities:

  • Adjudicate and manage STD and LTD claims
  • Coordinate absence management and return-to-work plans
  • Communicate with health care providers
  • Assist clients in resolving complex cases
  • Develop gradual return-to-work plans and rehabilitation plans

Requirements summary:

  • Experience in disability claims or rehabilitation case management
  • Strong communication with clients, physicians and health care professionals

Tools & skills

Benefits mentioned

Disability insurance
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2017-02-14
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: minimal
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

vTech Solution

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Job description

Company Description

Position Details:

Job Title: Case Manager

Location: Canada (QC, ON, BC, and NS)

Duration: 1 Year (Contract to hire)

Job Description

• Claims adjudication

• Case management of STD and LTD claims

• Assisting clients in resolution of complex cases

• Absence Management

• Return to work coordination

• Communication with health care providers

Qualifications

Job Description:

• Case Manager, Toronto, ON Claims adjudication Case management of STD and LTD claims assisting clients in resolution of complex cases Absence Management Return to work coordination communication with health care providers Rehabilitation Specialist, Toronto, ON Track, analyze and present the quarterly rehabilitation budget expense reports to policy holders.

• Develop Gradual Return to Work Plans.

• Direct contact/meeting with policyholders, union representatives, plan members, physicians and other health care professional.

• Develop, monitor and implement innovative vocational rehabilitations services and goal orientated rehabilitations plans for claimants in receipt of short and long term disability benefits.

• Coordinate the services of external rehabilitation and medical management providers.

• Contribute to the overall profitability of Group Disability by facilitating timely return to work for claimants. Conduct ergonomic assessments and provide reports outlining recommendations.

• Participate in client meetings as part of the team representing Manulife Financial. Deliver web based presentations to National Rehab team on the topic of Effective Communication.

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