First seen by our source: 1 hour ago
CCR
@ Skin Vitality Medical Clinic
Whitby, Ontario
Overview
Skin Vitality Medical Clinic is hiring a full-time Customer Care Representative to manage patient communication across phone, text, chat and social media. The role carries booking-ratio targets and quality audits, and requires availability for days, evenings and weekends, with shifts from 7:00 AM to 11:00 PM. The posting states a Whitby, ON commute or relocation is required.
Responsibilities:
- Manage inbound calls, texts, chat and social media queues
- Meet booking ratio targets and quality standards
- Audit phone and chat communication for quality
- Provide product and treatment information to patients
- Participate in coaching and professional development
Requirements summary:
- Typing speed of 60 words per minute
- Strong English verbal and written communication
- Multitasking with a personable demeanor
- Able to handle challenging customer issues
- Reliable and self-motivated
- Available days, evenings and weekends
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Skin Vitality Medical Clinic
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
HELPING THE MOST PEOPLE LOOK & FEEL BEAUTIFUL IN CANADA PROUDLY SERVING CANADIANS SINCE 1992
Full company description
https://shop.skinvitality.ca Text: 226-210-9139 PH: (226) 210-9533 Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvederm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Fraxel® in Canada. We perform more of these treatments than any other doctors or nurses in the country, consistently achieving natural beautiful results. Serving Canadians since 1992, Skin Vitality has grown from one location and two staff members to fourteen locations and over 200 professionals including 10 Doctors, 40 Nurse Practitioners (NP) and dozens of Registered Nurses (RN) & Registered Practical Nurses (RPN). With more experience & specialized training than any other medical clinic in the country, we provide the best possible outcomes for all our patients. Skin Vitality Medical performs more Botox Cosmetic & Juvederm Injections than 99.9% of all doctors & nurses in Canada. We focus on natural looking results that help you own your look with confidence, style and grace. The founder, Eleanor Welsh, has never wavered from the goal she had when she started her first clinic. Perfection is the enemy, there is no such thing as perfect. The goal is to let go of perfectionism, stop comparing yourself to others and be exactly what you want to be physically, mentally and spiritually.
- LinkedIn followers
- 13,953
- People associated on LinkedIn
- 175
- Reported office locations
- 351 Eglinton Ave W, Toronto, Ontario M5N 1A2, CA
- 125 Lakeshore Rd. E., Mississauga, Ontario L5G 1E5, CA
- 8865 Yonge Street, Richmond Hill, Ontario L4C 6Z1, CA
- 4281 King St. E., Kitchener, Ontario N2P 2E9, CA
- 436 Vansickle Rd, Unit #3, St. Catharines, Ontario, L2S 0A4, CA
- 481 Cornwall Rd, Oakville, Ontario L6J 7S8, CA
- 15 Westney Rd N, #1c, Ajax, Ontario L1T 1P5, CA
- 311 Fruitland Rd, Unit 3, Hamilton, Ontario L8E 5M8, CA
- 595 Fanshawe Park Rd W, Unit F, London, Ontario N6G 5B3, CA
- 1614 Dundas St E, Unit 101, Whitby, Ontario L1N 8Y8, CA
- 5014 New St, Unit 5, Burlington, Ontario L7L 1V1, CA
- 1250 Steeles Ave E, Unit 5B, Milton, Ontario L9T 6R1, CA
- 25 Main St W, Suite 101, Hamilton, Ontario L8P 1H1, CA
- 555 Essa Rd, Unit A0028, Barrie, Ontario L4N 6A9, CA
- Business categories
- Beauty
- Health Care
- Medical
- Beauty & Wellness
- Personal consumer services
- Other recorded names
- Skin Vitality Medical Clinic
- Specialties
- Skin Tightening
- CoolSculpting
- Ideal Protein
- Fraxel
- FotoFacial
- emsculpt
- venus legacy
- prp
- hair restoration
- sculptra
- restylane
- botox
- juvederm
- skin tightening
- fotona
- clear+brilliant
- teosyal
- belkrya
- fillers
- Morpheus8
- and Thread Lift
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
https://shop.skinvitality.ca Text: 226-210-9139 PH: (226) 210-9533 Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvederm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Fraxel® in Canada. We perform more of these treatments than any other doctors or nurses in the country, consistently achieving natural beautiful results. Serving Canadians since 1992, Skin Vitality has grown from one…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Skin TighteningCoolSculptingIdeal ProteinFraxelFotoFacialemsculptvenus legacyprphair restorationsculptra |
| Open jobs on Jobsy | 3 |
| View page |
Customer Care Representative - Skin Vitality Medical Clinic: We are seeking an enthusiastic Customer Care Representative to join our team!
Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 14 Locations in Ontario. We have grown 1000% in the last 5 years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further.
Description: The Customer Care Representative role here at Skin Vitality plays a pivotal role as we engage with our patients through diverse communication channels. It serves as the central hub of our patient interactions, reflecting our commitment to maintaining seamless connections and providing comprehensive support to meet their needs.
Monday to Sunday: 7:00 AM to 11:00 PM
Must be available for days, evenings and weekends.
Job Responsibilities
- Manage inbound phone calls, text, chat, and social media platform queues promptly
- Meet booking ratio targets and quality assurance standards
- Audit test, phone and chat communication for quality and efficiency
- Provide informed product and treatment information to patients
- Maintain a high level of professionalism and urgency
- Participation in ongoing coaching sessions and professional development training
- Ability to type 60 words per minute
- Computer and keyboarding skills are required
- Multitasking while maintaining performance and personable demeanor
- Delivering top-notch customer service
- Proficiency in the English language, including strong verbal and written communication
- Self-motivation and a positive outlook
- Reliability and dependability
- Able to handle challenging customer issues
Job Type: Full-time
Ability To Commute/relocate
- Whitby, ON: reliably commute or plan to relocate before starting work (required)
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