CCRR Outreach and Program Support Worker

Job Title: CCRR Outreach and Program Support Worker
Location: Sechelt, BC
Employment Type: Part-Time, 28 hrs/week, Permanent
Compensation: $28.77 – $31.89

About Community Services

Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.

Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!

About the Role

The CCRR Outreach and Program Support Worker is a certified Early Childhood Educator who creates a welcoming environment and supports the day-to-day operations of the Child Care Resource and Referral (CCRR) program. This role provides assistance, guidance, and resources to child care providers and families, tailoring support to meet the unique needs and interests of each program or family. The position reports to the Program Lead.

What You’ll Do

• Provide friendly, personalized support to families and child care providers, including referrals, resources, guidance on childcare programs and benefits, and maintaining accurate client records.
• Manage the CCRR lending library and equipment, including bookings, maintenance, member assistance, and purchasing/development of library materials (e.g., bins, story baskets).
• Conduct outreach and provide ongoing support to childcare providers through visits, calls, and sharing resources and age-appropriate activities.
• Collaborate with internal SCCSS programs and community programs, such as Family Resource and Strong Start programs, to enhance service delivery.
• Maintain and update the CCRR childcare directory and contribute content to newsletters and social media.
• Assist individuals interested in opening licensed child care programs.
• Participate in professional development workshops, community meetings, and Ministry or CCRR trainings.
• Collect and report statistics for Ministry and SCCSS reporting,and adapt services to meet community demographics and reduce barriers.
• Stay informed on childcare best practices, research, and emerging issues.
• Ensure services are delivered in alignment with SCCSS policies, cultural competency standards, and organizational values, supporting the mission, vision, and goals of the organization.
• Assist with other duties as required to support the efficient operation of the organization.

What You Bring

• Early Childhood Education (ECE) certificate and relevant experience in the childcare field.
• Strong knowledge of childcare needs, local issues on the Sunshine Coast, and available community resources.
• Familiarity with applicable local, provincial, and federal legislation and regulations related to childcare.
• Experience working effectively and respectfully with clients from diverse cultural, ethnic, and socio-economic backgrounds.
• Proven ability to collaborate across programs and with community partners.
• Proficiency in Microsoft 365 applications, with the ability to quickly adapt to new technologies.
• Excellent communication, organizational, and time-management skills.
• Ability to manage multiple tasks, set priorities, and work independently.

Why Join Our Team?

• Competitive and Transparent Compensation: We value fairness and clarity in our wages.
• Comprehensive Benefits: Employer covers 100% of health benefits and 75% of long-term disability premiums.
• Secure Your Future: Enjoy employer contributions to the Municipal Pension Plan (MPP).
• Generous Vacation Time: Start with 3 weeks in your first year, increasing to 4 weeks in your second year.
• Wellness and Flexibility: Receive special leave annually for wellness, personal needs, and more.
• Professional Development Support: Paid memberships for professional designations and plenty of opportunities for growth.
• Community Impact: Be part of meaningful work that makes a real difference.
• Team Connection: Participate in our annual Off-Site Team Building Day with fun, engaging activities that foster collaboration and connection.
  
  

Additional Requirements:

• This position requires travel to childcare centres along the Sunshine Coast, so a valid driver’s license and reliable vehicle are required.
• First Aid certification - Level 1.
• Successful completion of a criminal records check (CRC) with clear results is required.
• Ability to work independently, including one-on-one interactions with families or individuals with minimal supervision.
• Flexibility to work varied hours, including evenings and Saturdays, to meet client and CCRR program needs.
  
  

How to Apply

Please include your resume and cover letter as a part of your application.

We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact [email protected]

“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”