Posted 16 months ago
Cisco UC Engineer
@ hireVouch
Richmond Hill, Ontario
Overview
hireVouch is hiring a Cisco UC Engineer for a leading Cisco reseller serving businesses of all sizes. The role designs, implements and supports Cisco Unified Communications solutions, working with the sales team and clients, and includes training client IT staff.
Responsibilities:
- Design Cisco Unified Communications solutions with sales and clients
- Install, configure and test CUCM, Unity Connection, UCCX, CUBE and CME
- Integrate Cisco UC with networks, third-party apps and cloud services
- Troubleshoot, upgrade and patch Cisco UC systems
- Document configurations and train client IT staff
Requirements summary:
- Proven experience designing and supporting Cisco UC solutions
- Strong knowledge of TCP/IP, DNS, DHCP and VLANs
- Experience with Cisco on-prem/cloud, Webex and MS Teams
- Cisco collaboration certifications preferred
- Bachelor's degree in Computer Science, IT or related field
Tools & skills
Source and dates
Source type not verified · cats
- Employer posting date
- 2025-07-07
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | IT |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CCNA Collaboration, CCNP Collaboration, CCIE Collaboration |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science, Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
hireVouch
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Our Edge Hiring and retaining skilled talent is paramount for your company’s success. Finding the right people – who have the right skills and right personality fit – can be incredibly challenging in today’s job market. Here at hireVouch we can help you acquire the highest calibre candidates through the relationships we have formed over more than a decade. Our approach is an ethical one. Rather than use the often-employed aggressive methods typical of the recruitment industry, our focus is placed largely on referral-based networking. Getting it right really matters to us. Let us leverage our network of talent that has already been vouched for by leading professionals in the industry to help your business grow. Services Offered Contingency and Retained Search Here at hireVouch we focus on sourcing best-in-class candidates for rewarding positions in Canada and the US. We have extensive expertise in Contingency, Retained and Temporary placement, primarily within the IT sector. On-Site Search Assistance We have a trusted network of HR and search professionals who can provide on-site search services to help fulfill immediate needs as well as help train internal staff in finding the highest quality talent Company Marketing Strategy We know how competitive the job market can truly be and how important it is to have a strategy to attract talent. At hireVouch we have extensive expertise in helping companies better market themselves. We can provide the tools and knowledge that will assist you in making your business a highly attractive place to work. Developing a company marketing strategy is key to hiring the talent you need to grow.
- LinkedIn followers
- 68,412
- People associated on LinkedIn
- 7
- Reported office locations
- 215 Spadina Avenue, 4th Floor, Toronto, Ontario M5T 2C7, CA
- Other recorded names
- hireVouch
- Profile identifies a recruitment agency
- Yes
Our Edge Hiring and retaining skilled talent is paramount for your company’s success. Finding the right people – who have the right skills and right personality fit – can be incredibly challenging in today’s job market. Here at hireVouch we can help you acquire the highest calibre candidates through the relationships we have formed over more than a decade. Our approach is an ethical one. Rather than use the…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 2016 |
| Open jobs on Jobsy | 175 |
| View page |
Cisco UC Engineer
Our client is a leading Cisco Reseller specializing in providing comprehensive networking solutions to businesses of all sizes. With a focus on Cisco Unified Communications (UC), they pride themselves on delivering cutting-edge technology and exceptional service to their clients.
They are seeking a skilled Cisco UC Engineer to join their team and play a key role in designing, implementing, and supporting Cisco Unified Communications solutions for their clients. As a Cisco UC Engineer, you will collaborate closely with the sales team and clients to understand their communication needs and develop customized UC solutions that meet their requirements.
Responsibilities:
- Solution Design: Work closely with the sales team and clients to gather requirements and design Cisco Unified Communications solutions tailored to client needs. This includes assessing existing infrastructure, recommending enhancements, and creating detailed design documentation.
- Implementation: Lead the implementation of Cisco UC solutions, including installing, configuring, and testing hardware and software components such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Unified Border Element (CUBE), and Cisco Unified Communications Manager Express (CME).
- Integration: Integrate Cisco UC solutions with existing network infrastructure, third-party applications, and cloud services to ensure seamless communication and collaboration across the organization.
- Troubleshooting and Support: Provide ongoing support and troubleshooting for Cisco UC solutions, including diagnosing and resolving technical issues, performing system upgrades, and implementing security patches and fixes.
- Documentation: Maintain comprehensive documentation of Cisco UC solutions, configurations, and procedures to ensure smooth operations and facilitate knowledge transfer.
- Training: Provide training and knowledge transfer to clients' IT staff to enable them to effectively manage and maintain Cisco UC solutions post-implementation.
- Stay Updated: Stay abreast of latest trends, technologies, and best practices in Cisco Unified Communications and related areas to continuously enhance expertise and drive innovation in solution design and implementation.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration preferred.
- Experience with Cisco on-prem/cloud, Cisco Webex and MS Teams experience
- Proven experience designing, implementing, and supporting Cisco Unified Communications solutions.
- Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.).
- Proficiency in configuring and troubleshooting Cisco UC components including CUCM, Unity Connection, UCCX, CUBE, and CME.
- Experience with integrating Cisco UC solutions with third-party applications and cloud services.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients, sales team, and technical staff.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and prioritize tasks in a fast-paced environment.
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