Posted 12 days ago
Claims Advisor Auto
@ Allstate
Edmonton, Alberta
Overview
Allstate is hiring a full-time Claims Advisor, Auto, working Monday to Friday, 9:00am to 5:00pm MST, with hours that can vary by department needs. The role manages repairable physical damage auto claims from assignment through resolution, coordinating repairs, rentals and payments. The posting states an expected salary of $59,900 to $93,725 annually.
Pay:
$59,900–$93,725 a year
Responsibilities:
- Manage repairable physical damage claims from assignment to resolution
- Explain claim and repair process to customers
- Review coverage, damages and estimates
- Make liability and coverage decisions within authority
- Escalate fraud, total loss and complex claims
Requirements summary:
- 3 to 5 years of customer service experience
- Previous auto adjuster experience preferred
- Knowledge of interpreting insurance policies
- Commitment to outstanding customer service
- Proficient keyboard skills and computer literacy
- Bachelor's degree preferred
Tools & skills
Source and dates
Source type not verified · symphony
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Allstate
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities.
- LinkedIn followers
- 397,289
- People associated on LinkedIn
- 58,071
- Reported office locations
- 3100 Sanders Rd, Northbrook, Illinois 60062, US
- Business categories
- Finance
- Banking
- Communities
- Life Insurance
- InsurTech
- Insurance
- Financial Services
- Auto Insurance
- Venture Capital
- Health Insurance
- Other recorded names
- Allstate Insurance
- Allstate
- Allstate Insurance Agency - Dean Shibler
- Allstar Gold Insurance: Allstate
- Allstate Financial Services - Santiago Feliciano
- Yukimura and Associates - Allstate Insurance
- Anthony Griffin - Allstate Insurance
- Rone and Associates - Allstate Insurance
- Johnson Insurance Group, Inc - Allstate Insurance
- Allstate Insurance Agency - Zachariah Morris
- Specialties
- Auto Insurance
- Life Insurance
- Retirement Planning
- Homeowners Insurance
- Motorcycle Insurance
- Boat Insurance
- RV Insurance
- Bundled Insurance
- Renter's Insurance
- Flood Insurance
- Roadside Assistance
- General Liability
- Annuities
- and & More
- Profile identifies a recruitment agency
- No
- Reported total investment
- 500,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 10,001+ employees |
| Headquarters | Northbrook, Illinois |
| Organization type | Public Company |
| Year founded | 1931 |
| Specialties | Auto InsuranceLife InsuranceRetirement PlanningHomeowners InsuranceMotorcycle InsuranceBoat InsuranceRV InsuranceBundled InsuranceRenter's InsuranceFlood Insurance |
| Open jobs on Jobsy | 106 |
| View page |
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 9:00am to 5:00pm MST.**Note: work hours depend on the needs of the department.
Key Responsibilities
- Manage repairable physical damage claims from assignment through resolution.
- Complete timely customer contact and clearly explain the claim and repair process.
- Review coverage, loss details, damages, estimates, and supporting documentation.
- Make appropriate liability and coverage decisions within role authority.
- Coordinate with appraisers, repair facilities, rental providers, insureds, and third parties to move claims forward.
- Monitor repairs, supplements, rental needs, payments, and outstanding activities.
- Maintain accurate and timely claim documentation, including clear file notes and next steps.
- Identify potential fraud/SIU indicators, coverage concerns, or other red flags and escalate appropriately.
- Recognize when a claim is potentially a Total Loss or Complex Claim and transfer/escalate it promptly to the appropriate specialized team.
- Maintain ownership of assigned PD claims and proactively follow up to avoid unnecessary delays.
- Deliver a positive customer experience through clear communication, timely follow-up, and effective claim resolution.
- Follow established claims handling guidelines, authority levels, quality expectations, and regulatory requirements.
Qualifications
- Bachelors Degree (Preferred)
- 3 - 5 years of customer service experience
- Previous auto adjuster experience preferred
- Knowledge in understanding and interpreting policies
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
Skills
Claims ProcessingCompensation
Expected compensation for this role ranges from $ 59,900.00 - 93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
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