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Claims Examiner

@ ARAG Legal Solutions Inc

Toronto, Ontario

3+ years experience
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Overview

ARAG Legal Solutions Inc is hiring a Claims Examiner to support its expansion of legal expense insurance across Canada. The role reviews and assesses claims for coverage, resolves simple to moderate claims, and manages claim files with lawyers, brokers and insureds. The posting offers a competitive base salary with an annual bonus, employer-paid benefits, and a mix of remote and Toronto head-office work.

Responsibilities:

  • Review and assess new claims for coverage under insurance contracts
  • Resolve simple to moderate claims and coverage issues
  • Deliver product training and advice to lawyers and firms
  • Coordinate and manage claim files with insureds, brokers and external counsel
  • Determine liability and damages exposure of insureds

Requirements summary:

  • Minimum 3 to 5 years as a claims adjuster
  • Ability to evaluate and assist in resolving litigation
  • Comprehensive understanding of legal fees and billing assessment
  • Excellent written and oral communication skills
  • Experience in insurance litigation and tort law is an asset

Tools & skills

Source and dates

Source type not verified · talentnest

Employer posting date
2026-09-23
First seen by our source
2026-10-11
Source record updated
2026-10-25

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Travelair: none · ground: none
Work settingOffice, Home
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan, Performance bonus, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

ARAG Legal Solutions Inc

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Job description

Claims Examiner

Reporting to the Claims Manager, the Claims Examiner will support our efforts as we expand and strengthen our presence across Canada in the legal expense insurance market.

What will you do?

  • Review and assess new and potential claims to determine coverage under the applicable insurance contract and take appropriate action.
  • Participate hands-on in the resolution of simple to moderate claims and coverage issues
  • Deliver training on products, risk management presentations and advice to lawyers and firms
  • Develop and maintain effective relationships with external lawyers
  • Assist with various accounting functions as assigned
  • Assist in the development, implementation and administration of claims management policies, procedures, and systems
  • Determine and report the liability and damages exposure of the insured in respect of a claim.
  • Coordinate and manage claim files including liaison with insureds, brokers, external counsel and internal clients.

About You:

  • Minimum of 3-5 years of experience as a claims adjuster.
  • Ability to evaluate and assist in the successful resolution of litigation
  • Comprehensive understanding of legal fees and billing assessment
  • Excellent written and oral communication skills
  • Effective problem solving and proven analytical skills, organizational and decision-making ability in order to develop/implement effective solutions.
  • High-level interpersonal skills required to build and maintain relationships with internal and external clients.
  • Service oriented professional with a positive attitude and a strong desire to succeed.
  • Experience in insurance litigation & tort law is an asset

We Offer:

  • Competitive Base Salary including annual bonus plan
  • Generous Employer Paid Benefits Plan, including RSP matching & Fitness Credit
  • Location is a combination of remote work from home and from our head office in the heart of Toronto’s Financial District

For more information about ARAG Canada please visit: www.arag.ca/en/

The ARAG Group, a global leader in legal expense insurance operating in 18 countries offers an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.

We are an Equal Opportunity Employer

ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment).

ARAG Legal Solutions Inc., is committed to providing employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Manager if you require a disability-related accommodation.

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