Posted 10 days ago
Client Advisor, Auto Insurance
@ Acera Insurance Services Ltd.
Victoria, British Columbia
Overview
Acera Insurance Services Ltd. is hiring a full-time Client Advisor, Auto Insurance in Victoria, BC, with occasional work at the Royal Bay office. The role advises and sells auto and commercial fleet policies, handles client claims and emergencies, and processes transactions in EPIC, ICBC systems and insurer portals. Weekend work is required, and pay is $48,000 to $55,000 CAD annually.
Pay:
$48,000–$55,000 a year
Responsibilities:
- Advise and sell auto and commercial fleet insurance policies
- Recommend coverages, premiums and payment methods
- Assist clients with claims and emergencies
- Process transactions in EPIC, ICBC and insurer portals
Requirements summary:
- Client-focused mindset
- Ability to work weekends
- Well-developed people and professional communication skills
- Level 1 BC General Insurance Licence or commitment within 30 days
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Hours per week | 40 (estimated) |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Level 1 BC General Insurance Licence |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Acera Insurance Services Ltd.
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Full company description
As the largest independent, employee-controlled brokerage in Canada, Acera Insurance provides our clients with the utmost certainty in the specialized personal insurance, commercial insurance and group benefits solutions we provide. Built upon the solid foundation of several award-winning firms, Acera Insurance brings greater value, expertise and resources to individuals, families and businesses across the country. We have been serving Canadians more than 60 years, with teams and offices located from coast to coast. We are proudly owned by half of our employees, who are empowered to make local decisions and are dedicated to supporting clients in their long-term success. As a member of the Canadian Broker Network and Benefits Alliance, we have a longstanding history of upholding the independent brokerage model across Canada.
- LinkedIn followers
- 7,123
- People associated on LinkedIn
- 775
- Reported office locations
- Calgary, CA
- Business categories
- Risk Management
- Insurance
- Commercial Insurance
- Other recorded names
- Acera Insurance Services Ltd.
- Specialties
- Commercial Insurance
- Personal Insurance
- Risk Management
- and Group Benefits
- Profile identifies a recruitment agency
- No
- Reported total investment
- 75,475,401
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As the largest independent, employee-controlled brokerage in Canada, Acera Insurance provides our clients with the utmost certainty in the specialized personal insurance, commercial insurance and group benefits solutions we provide. Built upon the solid foundation of several award-winning firms, Acera Insurance brings greater value, expertise and resources to individuals, families and businesses across the country…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 1,001-5,000 employees |
| Headquarters | Calgary |
| Organization type | Privately Held |
| Year founded | 2022 |
| Specialties | Commercial InsurancePersonal InsuranceRisk Managementand Group Benefits |
| Open jobs on Jobsy | 31 |
| View page |
We put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.
Our people are:
- Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
- Empowered with a sense of accountability and autonomy to take ownership of their work.
- Treated with respect and act with integrity by putting clients, colleagues, and community first.
- Recognized for their achievements and celebrate festivities, big and small, to make work fun.
We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.
Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance.
Job Status
Status: Full-Time, Permanent
Location: Victoria, BC
Pay Range: Acera’s total compensation offerings are based on pay for performance that recognizes exceptional individual and company performance. The typical hiring range for this position is from $48,000 - $55,000 CAD annually; the pay offering is based on location and will vary depending on related education, insurance experience, proven knowledge, skills, and internal equity.
Job Summary
We are currently recruiting for a full-time Client Advisor, Auto Insurance to work in our Victoria, Uptown office and may occasionally work at the Royal Bay office. This role’s purpose is to advise, explain, promote and sell insurance policies to ensure Acera clients are correctly insured. If you thrive on a high pace and keeping clients happy while protecting their livelihood, this role is for you.
You will use your expertise to:
- Provide auto and other types of insurance, including commercial fleet, to our clients
- Recommend and implement clients' insurance coverages, premiums and methods of payment
- Provide information on varying insurance policies, including risk coverages, limitations and other features
- Respond to emergencies and assist clients with their claims
- Process transactions in EPIC, ICBC system, autolink and private insurers web portals
- Complete others duties and tasks as assigned by your team leader
We would like to hear from you if you have:
Must-haves (Minimum Requirements)
- Client focused mindset
- The ability to work weekends
- Adaptable and accepting of change
- Well-developed people and professional communication skills
- Courteous to clients and co-workers
- Adhere to the Insurance Council of BC Code of Conduct
- A Level 1 BC General Insurance Licence or a commitment to obtaining a Licence within 30 days of hire date
Acera Insurance is the largest independent, employee-controlled brokerages in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.
Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.
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