Posted 8 days ago
Client Partner, Respectful Workplace
@ Fraser Health Authority
Surrey, British Columbia
Overview
Fraser Health is hiring a Client Partner, Respectful Workplace to advise leaders on investigating and resolving respectful workplace complaints. The role works with labour relations, mediators, disability management, health and safety and healthcare unions, and includes negotiating complex matters and preparing for third-party hearings. The posting states an hourly range of CAD $46.37 to $66.66.
Pay:
$46.37–$66.66 an hour
Responsibilities:
- Advise leaders on respectful workplace investigations and resolution
- Liaise with unions and internal stakeholders
- Deliver management education on respectful workplace issues
- Maintain investigation records and report trends
- Stay current on human rights and collective agreement requirements
Requirements summary:
- Bachelor's degree in HR, business or related field
- Five years of recent related experience
- Mediation Skills 1 and Conflict Coaching Level 1 (desirable)
- Associate Certificate in Workplace Conflict (desirable)
- Valid BC driver's licence and personal vehicle
Tools & skills
Source and dates
Source type not verified · jibe
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Human resources |
| Experience | 5+ years |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Licences & certifications | Valid BC Driver's Licence |
| Driver’s licence | required, own vehicle |
| Education | Bachelor’s degree (required) |
| Fields of study | Human Resource Management, Business |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fraser Health Authority
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
The ❤️ of health care from Burnaby to Boston Bar on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations, and is home to 32 First Nations within the territories of the Fraser Salish region.
- LinkedIn followers
- 92,159
- People associated on LinkedIn
- 15,792
- Reported office locations
- 13450 102 Avenue, Surrey, BC V3T 0H1, CA
- 32900 Marshall Road, Abbotsford, BC V2S 0C2, CA
- 3935 Kindcaid Street, Burnaby, BC V5G 2X6, CA
- 45600 Menholm Road, Chilliwack, BC V2P 1P7, CA
- 5800 Mountain View Boulevard, Delta, BC V4K 3V6, CA
- 475 Guildford Way, Port Moody, British Columbia V3H 3W9, CA
- 1275 7th Ave, Hope, British Columbia V0X 1L4, CA
- 9750 140th St, Surrey, British Columbia V3R 3G2, CA
- 22051 Fraser Hwy, Langley, British Columbia V3A 4H4, CA
- 11666 Laity St, Maple Ridge, British Columbia V2X 5A3, CA
- 7324 Hurd St, Mission, British Columbia V2V 3H5, CA
- 15521 Russell Ave, White Rock, British Columbia V4B 2R4, CA
- 330 E Columbia St, New Westminster, British Columbia V3L 3W7, CA
- 13750 96 Ave, Surrey, British Columbia V3V 1Z2, CA
- Business categories
- Health Diagnostics
- Hospital
- Health Care
- Mental Health
- Other recorded names
- Fraser Health
- Fraser Health Authority
- Specialties
- public health care
- acute and community
- mental health and substance use
- home and community care
- residential care
- surgery
- emergency care and trauma
- labour and delivery
- NICU
- and environmental health
- Profile identifies a recruitment agency
- No
- Reported total investment
- 24,030
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The ❤️ of health care from Burnaby to Boston Bar on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations, and is home to 32 First Nations within the territories of the Fraser Salish region.
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Surrey, BC |
| Organization type | Government Agency |
| Year founded | 2001 |
| Specialties | public health careacute and communitymental health and substance usehome and community careresidential caresurgeryemergency care and traumalabour and deliveryNICUand environmental health |
| Open jobs on Jobsy | 3,985 |
| View page |
The salary range for this position is CAD $46.37 - $66.66 / hour
Job Summary
Fraser Health is seeking a dedicated Client Partner, Respectful Workplace to support managers and leaders in the swift investigation and resolution of respectful workplace complaints. This role involves collaboration with key stakeholders such as Disability Management, Human Resources Consulting (labour relations), the Resolution Team (mediators), Physiological Health and Safety, Organization Development, Workplace Health, WorkSafe BC, and Healthcare Unions.
Key Responsibilities:
- Support and Guidance: Provide advice and resources to leaders and other clients on respectful workplace investigations and dispute resolution processes. This includes drafting correspondence, strategizing employer positions, preparing for and conducting meetings with employees, union representatives, and legal counsel, and preparing for cases proceeding to third-party hearings.
- Stakeholder Liaison: Work with internal and external stakeholders, including union representatives, to develop a consultative approach to problem-solving, enhance communication, proactively anticipate and resolve issues, and support the implementation of necessary changes.
- Promote Respectful Workplace: Increase accountability and understanding of the leader’s role in supporting and promoting a Respectful Workplace. Encourage proactive use of the Respectful Workplace Policy and enhance conflict resolution and problem-solving skills among FH leaders, physicians, staff, and volunteers.
- Conflict Resolution: Negotiate and facilitate the resolution of complex respectful workplace matters with clients and Unions, including Human Rights issues.
Qualifications:
- Education: Bachelor’s Degree in Human Resource Management, Business, or a related field.
- Experience: At least five (5) years of recent, related experience or an equivalent combination of education and experience.
- Desirable Certifications: Completion of Mediation Skills 1, Conflict Coaching Level 1 courses, and an Associate Certificate in Workplace Conflict.
- Other Requirements: Valid BC Driver’s Licence and possession of a personal vehicle for business-related purposes.
#LI-DNI
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Client Partner, Respectful Workplace supports managers and leaders in their expeditious investigation and resolution of respectful workplace complaints.
They are working with key stakeholders such as Disability Management, Human Resources Consulting (labour relations), Resolution Team (mediators), Physiological Health and Safety, Organization Development, Workplace Health, WorkSafe BC, and Healthcare Unions to navigate the dynamics that apply to a respectful workplace complaint.
Increase accountability and understanding of the leader's role in supporting and promoting a Respectful Workplace; instruct and encourage proactive use of the Respectful Workplace Policy and enhance conflict resolution and problem-solving skills within the FH leaders, physicians, staff, and volunteers; negotiate and facilitate resolution to difficult to resolve respectful workplace matters with clients and the Unions, including Human Rights.
Responsibilities
- Provides advice and resources to leaders and other clients respecting respectful workplace investigations and other dispute resolution processes, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives, and legal counsel, and preparing for cases proceeding to third party hearing.
- Liaises with internal and external stakeholders including union representatives to develop a consultative approach to mutual problem solving, enhancing communication, proactively anticipating and resolving issues, and supporting the implementation of required change.
- Identifies management education needs regarding respectful workplace issues; assists with developing and presenting appropriate related educational programs.
- Maintains records such as a respectful workplace investigation tracking database, reviews and analyses data, and reports concerns and recommendations to Leaders and Human Resource staff.
- Partners with leaders and client partners in Disability Management, Human Resources Consulting (labour relations), Resolution Team (mediators), Physiological Health and Safety, Organization Development, and Workplace Health, and physician executive to increase accountability and understanding of the leadership role in supporting and promoting a respectful workplace; encourages proactive use of the Respectful Workplace Policy and consistent messaging across these groups.
- Remains current in human rights, employment, and other related legislation; health care collective agreements and human resource practices to ensure that Respectful Workplace services and resources are current and within legislative and/or collective agreement requirements.
- Participates in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments.
- Performs other related duties as required.
QUALIFICATIONS:
Bachelor's Degree in a field related to Human Resource Management or Business, plus five (5) years' recent, related experience or an equivalent combination of education and experience.
Completing Mediation Skills 1, Conflict Coaching Level 1 courses, and Associate Certificate in Workplace Conflict is desirable.
Valid BC Driver's Licence and possession of a personal vehicle for business-related purposes.
COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Ability to operate related equipment, including computers and appropriate programs.
- Physically able to perform the duties of the position.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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Protect yourself from recruitment and employment scams.
We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.
- Provides advice and resources to leaders and other clients respecting respectful workplace investigations and other dispute resolution processes, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives, and legal counsel, and preparing for cases proceeding to third party hearing.
- Liaises with internal and external stakeholders including union representatives to develop a consultative approach to mutual problem solving, enhancing communication, proactively anticipating and resolving issues, and supporting the implementation of required change.
- Identifies management education needs regarding respectful workplace issues; assists with developing and presenting appropriate related educational programs.
- Maintains records such as a respectful workplace investigation tracking database, reviews and analyses data, and reports concerns and recommendations to Leaders and Human Resource staff.
- Partners with leaders and client partners in Disability Management, Human Resources Consulting (labour relations), Resolution Team (mediators), Physiological Health and Safety, Organization Development, and Workplace Health, and physician executive to increase accountability and understanding of the leadership role in supporting and promoting a respectful workplace; encourages proactive use of the Respectful Workplace Policy and consistent messaging across these groups.
- Remains current in human rights, employment, and other related legislation; health care collective agreements and human resource practices to ensure that Respectful Workplace services and resources are current and within legislative and/or collective agreement requirements.
- Participates in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments.
- Performs other related duties as required.
QUALIFICATIONS:
Bachelor's Degree in a field related to Human Resource Management or Business, plus five (5) years' recent, related experience or an equivalent combination of education and experience.
Completing Mediation Skills 1, Conflict Coaching Level 1 courses, and Associate Certificate in Workplace Conflict is desirable.
Valid BC Driver's Licence and possession of a personal vehicle for business-related purposes.
COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Ability to operate related equipment, including computers and appropriate programs.
- Physically able to perform the duties of the position.
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