Posted 16 days ago
Client Service Manager
@ Unisys
Canada
SIGNALS
Overview
Unisys is hiring a Client Service Manager to lead Field Engineering supervisors and teams across multiple locations. The role directs technical support work, resolves escalated issues, manages procurement and resource allocation, and liaises between clients and technical teams. The posting requires a BA/BS degree with 4-6 years of relevant experience (or an equivalent combination) and 0-2 years of leadership experience, and the role must be based in the West Coast time zone.
Responsibilities:
- Direct Field Engineering supervisors and teams across locations
- Resolve key issues and refer complex problems to senior staff
- Manage procurement to ensure on-time delivery
- Act as liaison between clients, end-users and technical teams
- Allocate people, budgets and resources
Requirements summary:
- BA/BS degree and 4-6 years of relevant experience, or equivalent
- 0-2 years of leadership experience
- Located in the West Coast time zone
- Eligible for required U.S. Government authorizations
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 4+ years |
| Management experience | 0+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Unisys
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
What Success Looks Like In This Role
BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience 0-2 years’ leadership experience
**MUST BE IN WEST COAST TIME ZONE**
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
- Provides clear and concise direction on a regular basis to Field Engineering supervisors and teams across multiple locations.
- Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades.
- Ensures provision of end-to-end support to address identified and potential issues.
- Resolves key issues raised by supervisors and teams, referring the most significant and complex to technical colleagues or more senior management.
- Together with Client Services & Support colleagues, monitors hardware, software and equipment availability to identify gaps, concerns and other issues with potential business impact.
- Manages procurement-related activity to ensure on time delivery and response to client requirements.
- Acts as liaison between clients, end-users and technical teams.
- Assists supervisors and team members in the determination of appropriate process, policies or procedures.
- Establishes overall work processes and priorities.
- Allocates people, budgets and resources.
BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience 0-2 years’ leadership experience
**MUST BE IN WEST COAST TIME ZONE**
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.