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Client Service Manager, Hedge Funds

@ Apex Fund Services (Canada) Ltd.

Toronto, Ontario

Full-time5+ years experience
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Overview

Apex Group is hiring a Client Service Manager for Hedge Fund clients in a full-time role. The work covers client relationship management, cross-selling services, NAV review, audit management and US GAAP and IFRS reporting. The posting requires four days a week in the office and a salary of CAD $80,000 to $120,000 plus a discretionary bonus.

Responsibilities:

  • Lead client relationship management for Hedge Fund clients
  • Cross-sell the firm's suite of services to clients
  • Manage the complete audit process
  • Assist with NAV preparation and review
  • Ensure deliverables are met on time and accurately

Requirements summary:

  • About 5+ years of experience in the industry
  • Understanding of complex fund structures and fund accounting
  • Strong leadership and supervisory experience
  • Excellent organizational and communication skills
  • Knowledge of investor KYC and AML requirements
  • Professional accounting qualification is an asset

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-05
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentCustomer service
Experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationProfessional degree (MD, JD…) (preferred)
Fields of studyAccounting
Perks mentionedPerformance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

Apex Fund Services (Canada) Ltd.

FieldValue
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Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Responsibilities:
• Lead the client relationship management for Hedge Fund clients
• Actively cross selling our suite of services to our client base
• US GAAP & IFRS reporting standard for various fund structures
• Assisting in the development of new & existing global client relationships, optimizing service offerings, productivity and profitability
• Management of the complete audit process
• Assist in the management of the NAV preparation and review process for our Hedge Fund clients
• Ensuring adherence to documented procedures and policies
• Work on the integration of large fund administration mandates
• Collaborating with operational centres
• Working on ad hoc internal and global projects (as required)
• Ensure all deliverables are met on a timely and accurate basis

Skills Required:
• Approximately 5+ years’ experience
• An understanding of complex fund structures and fund accounting to act as subject matter expert to team
• A high degree of commercial awareness and client service focus
• Prior experience working in the industry
• Strong leadership skills and supervisory experience of other professionals
• Excellent organizational and communication skills and the ability to work on own initiative consistently producing accurate and timely work
• Good interpersonal skills to develop working relationships with colleagues, clients, other divisions and professional intermediaries
• A professional accounting qualification a plus
• Demonstrated ability to automate processes
• Knowledge of investor KYC and AML requirements

We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.

Salary ranges from CAD $80,000.00 – CAD $120,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications.

#LI-JS1

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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