Posted 3 months ago
Client Services Assistant
@ Shannex
Truro, Nova Scotia
Overview
Shannex is hiring a part-time Client Services Assistant for its Parkland Truro team in Truro, Nova Scotia. The role combines resident hygiene and daily living support with room cleaning, supply upkeep and safety reporting in a long-term care setting. The posting states an approximate hourly wage of $19.85 to $21.60, a flexible schedule covering days, nights, weekends and holidays, and a comprehensive benefits package.
Responsibilities:
- Assist residents with hygiene and daily living activities
- Clean resident rooms and common areas
- Monitor and replenish supplies
- Support social, spiritual and intellectual activities
- Report safety concerns and equipment repairs
Requirements summary:
- High school diploma or equivalent
- Home/Personal Support Worker, Health Care Aide or Human Services program
- Ability to prioritize multiple assignments
- Knowledge of community resources and health care roles
- Flexible availability including nights, weekends and holidays
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-08-18
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Allied health |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical high · computer low |
| Languages | English |
| Licences & certifications | CPR, First Aid, Back in Form Lift and Transfer Program |
| Background checks | criminal record, vulnerable sector |
| Education | High school (required), Trade certificate (preferred) |
| Fields of study | Personal Support Worker, Health Care Aide, Human Services |
| Perks mentioned | Generous paid time off, Retirement plan, Employee discount, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Shannex
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Leading the Way to Better Living
Full company description
Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted Partnerships, Always Improving Quality and Being Accountable, define what Shannex stands for and create the framework for all that we do. Shannex is more than a place to live or work. We are a community of people and friendships where the focus is on living well in the place our clients call home
- LinkedIn followers
- 18,879
- People associated on LinkedIn
- 1,853
- Reported office locations
- 621 Starboard Dr, Halifax, Nova Scotia B3M 0N5, CA
- Other recorded names
- Shannex Incorporated
- Specialties
- Care at Home
- Retirement Living
- and Nursing Home
- Profile identifies a recruitment agency
- No
Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Halifax, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1988 |
| Specialties | Care at HomeRetirement Livingand Nursing Home |
| Open jobs on Jobsy | 261 |
| View page |
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Client Services Assistant to join our Parkland Truro team based in Truro, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.
Additional benefits include:
- Approximate hourly wage: $19.85 - $21.60
- Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
- Assists residents with hygiene and daily living activities, such as bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment
- Assists in the provision of social, spiritual, and intellectual activities for residents
- Cleans resident rooms, server and household common areas
- Check laundry for tears, holes, missing buttons, etc. and repair as required or inform Supervisor if permanent damage
- Monitor, fill and replenish supplies in resident’s suites, nursing units, and washrooms
- Empties/cleans waste bins in resident’s suites – move waste to designated trash area
- Ensure personal health and safety by taking every reasonable precaution in all circumstances
- Understand role, and participate in the testing process for emergency response
- Follows safety, environmental and infection control practices as per facility policies
- Provides input for Wellness Consultation meetings as requested
- Reports areas and equipment in need of repair to a supervisor
- Participates in the resident and employee incident reporting and investigation process as required
- Completing all duties in a way which is consistent with Shannex’s Philosophy of Service: Your life. Your choice. Your Home
- Communicates and reports relevant information regarding resident care or safety to Supervisor
- Additional duties as assigned/required
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- High school diploma or equivalent
- Home/Personal Support Worker program, Special Care Home program, Health Care Aide or Human Services program, or equivalent
- Ability to assess and prioritize multiple work assignments while displaying a high level of professionalism and commitment to quality service
- Adheres to the Standards of Nursing Practice, Code of Ethics, Registered Nurses Act and Regulations as defined by provincial legislation
- Current knowledge of community resources (e.g., services and programs), and roles of health care professionals
- Able to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
- Education in Alzheimer’s and Dementia Care is considered an asset
- Completed Back in Form Lift and Transfer Program is considered an asset
- Proof of valid CPR & First Aid Certification is considered an asset
- Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.
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