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Posted 12 months ago

Client Services Coordinator

@ ParaMed Inc.

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Calgary, Alberta

Full-time1+ years experience
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SIGNALS

Overview

ParaMed Inc. is hiring a full-time Client Services Coordinator to be the main contact for clients and field staff. The role matches patients with appropriate care staff, builds care schedules, and keeps records of interactions. Benefits include health and dental coverage and an education allowance.

Responsibilities:

  • Assign staff to patients based on availability and skills
  • Build care schedules for patients
  • Enter and update employee and patient data
  • Respond to calls and electronic communication from funders, staff, patients and families
  • Document and report staff and patient interactions

Requirements summary:

  • One year administrative or office experience (asset)
  • Scheduling experience (asset)
  • Strong computer skills
  • Superior customer service skills
  • Effective oral and written communication
  • Compassion and empathy with patients and families

Tools & skills

Computerized system

Benefits mentioned

Health insuranceDentalEmployee assistance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2025-11-24
First seen by our source
2026-10-08
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
Perks mentionedEmployee discount, Wellness, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

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ParaMed Inc.

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Job description

Job Description

As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

Why you’ll love working here:

Celebration and Recognition programs

  • Part time and Full-time opportunities

    • Comprehensive health and dental benefit plans

  • Education allowance for employees and family

  • Employee Assistance Program

  • Employee perks and exclusive offers

    • What you’ll do:

    Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets

  • Build a care schedule for patients

  • Enter and update employee and patient data within computerized system

  • Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families

    • Document and appropriately report all staff and patient interactions

    What you bring:

    One year administrative or office experience is an asset

  • Scheduling experience is an asset

    • Strong computer skills

  • Superior Customer service skills

  • Ability to effectively communicate both orally and written

  • Compassion and empathy when interacting with patients and their families

    • Time Type:

    Full time

    Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

    ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

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