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Posted 10 months ago

Clinical Information Clerk Opportunities

@ Lake of the Woods District Hospital

Kenora, Ontario

On-siteFull-time
Apply now
SIGNALS

Overview

Lake of the Woods District Hospital is hiring casual Clinical Information Clerks (CIC1, CIC2, CIC3) to register patients, operate the switchboard and provide reception and information to patients and visitors. Shifts are 11.25 hours and cover days, evenings, nights and weekends, with pay set by the CUPE Local 822 collective agreement.

Responsibilities:

  • Register patients, families and visitors
  • Operate the switchboard
  • Provide reception and information to patients and visitors
  • Help patients navigate their hospital visit safely

Requirements summary:

  • Strong customer service and interpersonal skills
  • Ability to build rapport with patients and visitors
  • Commitment to equity, diversity and inclusion

Tools & skills

Benefits mentioned

Health insuranceDentalLife insuranceDisability insuranceRetirement planPaid time offWellness
Source and dates

Source type not verified · talentpoolbuilder

Employer posting date
2026-01-18
First seen by our source
2026-10-12
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Scheduleday, evening, weekends, overnight
Travelair: none · ground: none
Work settingHospital or clinic
PositionMostly standing
Physical demandsphysical low · computer moderate
Encouraged to applyPeople with disabilities
Perks mentionedRetirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Lake of the Woods District Hospital

FieldValue
Open jobs on Jobsy39
Job description

Job Type

Casual

This posting is not for a vacancy. This posting may be used to fill casual opportunities or other permanent vacancies, including part-time and/or full-time positions.

Those considered successful candidates may also be placed on an eligibility list for future consideration

Hours

Consist of 11.25-hour shifts covering days, evenings, nights, and weekends

Shifts may vary and be subject to department operations and include 7.50-hour

Classification

CIC1, CIC2, CIC3

Department

Various

Salary

CIC1: $26.8963 to $28.3517 per hour

CIC2: $28.6221 to $29.7026 per hour

CIC3: $30.8384 to $31.5491 per hour

As per CUPE LOCAL 822 Collective Agreement

Closing Date

Ongoing

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Description

Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families and visitors on a regular basis and to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the hospital in a safe and efficient manner. Additionally, the CIC operates the switchboard and provides reception and information to patients and visitors.

Why Work with LWDH? In this position, there are many benefits to joining our team:

For Full-time positions:

  • 2 weeks paid vacation
  • Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
  • Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
  • Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
  • Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!

For Casual/Part-time positions:

  • Pay in lieu of vacation and benefits provided
  • Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
  • A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility for casual/part
  • Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!

Qualifications

Please review each description through the below links. When applying, please indicate the area(s) you are interested in being considered for:

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at 807-468-9861 ext. 2393.

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