Clinical Resource - Field

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Bayshore is seeking an RPN/LPN to join our team in the role of Clinical Field Resource. This role under the ongoing direction of the Manager of Clinical Practice (MCP), plays a vital role in supporting the coordination, delivery, and evaluation of safe, client-centered homecare services. Working collaboratively with Nursing Supervisors, Caregivers, and the broader clinical team, this position ensures that each client’s care plan is executed accurately, that caregivers receive appropriate delegation and clinical support, and that client or caregiver concerns are addressed promptly in accordance with CRNA/CLPNA standards of practice and AHS contractual requirements. The Clinical Field Resource conducts initial and annual client assessments, performs supervisory and mentoring functions in the field, and completes all related documentation through the clinical system in real time on Procura, and such other Applications from time to time.

Key Responsibilities

• Conduct initial, annual, and as-needed home visits to assess client needs and confirm care plan accuracy and effectiveness.
• Address care-related concerns raised by clients or caregivers, as delegated by the Nursing Supervisor and/or Manager of Clinical Practice (MCP).
• Provide delegation and supervision of clinical tasks to caregivers as directed by the MCP.
• Collaborate with Nursing Supervisors to evaluate client outcomes and adjust care interventions or caregiver assignments as required.
• Mentor caregivers in the field to promote safe, competent, and compassionate service delivery.
• Document all client assessments, caregiver interactions, and clinical observations promptly in Procura while in the field.
• Assist the MCP and Nursing Supervisor in monitoring quality, ensuring adherence to homecare standards and AHS-mandated performance expectations.
• Conduct follow-up visits after care adjustments or incident reporting, ensuring appropriate resolution and documentation.
• Support caregiver orientation, skills validation, and continuing education through field training and observation.
• Promote adherence to infection prevention and control, occupational health and safety, and privacy/confidentiality standards in all activities.
• Participate in staff meetings, audits, and quality improvement initiatives.
• Perform other clinical or administrative duties as assigned by the Manager of Clinical Practice.

Education & Training

• Graduation from an accredited Licensed/Registered Practical Nursing Program;
• Current registration with the provincial regulatory body.
• Additional training and/or certifications such as CNA certifications, Learning Essentials for Advanced Palliative Care (LEAP) or dementia training would be an asset to this role;
• Competencies will be dependent on funder and branch requirements.

Experience

• Minimum of two (2) years of recent, relevant clinical experience, ideally within a community or homecare environment;
• Demonstrated ability to handle all aspects of human resources and interpret company policies and procedures preferred;
• Prior experience in business development preferred.
• Proven computer technology skills e.g. Microsoft applications, and ability to use virtual meeting forums.
• Solid understanding of the principles, practices, and methods of community nursing and service delivery

Required Skills and Abilities

• Proven ability to assess clients, supervise care providers, and maintain regulatory compliance;
• Exceptional interpersonal skills and ability to handle difficult situations objectively and consistently;
• Ability to work independently and effectively lead a high performing team;
• Demonstrated team-building skills;
• Excellent writing, reporting and English communication skills;
• French language proficiency considered a strong asset
• Valid driver’s license and auto insurance
• Evidence of current CPR certification; and clear criminal background check including vulnerable sector screening

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.