Collection Representative

Location: Kamloops, BC (On-site)
Language: Strong written and spoken English communication skills required
Background Check Requirement: 2 professional references and a background check is required
Compensation: $22 per hour + Performance based bonus

About the Opportunity
This is an opportunity to join an established financial services organization as a Loan Consultant, helping Canadians access financial solutions that support their goals. You’ll work directly with customers to understand their needs, build trust and recommend lending and protection products that deliver meaningful value.

You’ll be part of a growing, sales-focused team where collaboration, customer service and results go hand in hand. This role offers variety across relationship building, sales, credit assessment and account management, making it a strong fit for someone who enjoys connecting with people while working toward clear goals.

What’s In It for You
You’ll join a supportive workplace that invests in professional growth through ongoing training and education assistance. Along with performance-based incentives, you’ll have access to comprehensive health and dental benefits, retirement savings with employer matching, vacation and wellness days, parental leave support, employee perks and a paid volunteer day.

Your Responsibilities
• You’ll promote and sell loan and protection products while working toward individual and team sales targets.
• You’ll listen to customers, understand their needs and recommend appropriate financial solutions.
• You’ll manage the sales process from application through closing, both in person and virtually.
• You’ll build trusted customer relationships through responsive, thoughtful service.
• In this role, you’ll complete credit assessments, process payments and manage overdue accounts.

Skills and Qualifications
• 1+ year of sales experience, with demonstrated success meeting or exceeding targets.
• High school diploma required, with post-secondary education in finance, sales or business considered an asset.
• Strong interpersonal, written and verbal communication, and negotiation skills.
• Customer-first mindset with the ability to understand needs and recommend suitable solutions.
• Confidence working in a fast-paced, performance-driven sales environment.

Note from the Hiring Manager
“We’re looking for someone who genuinely enjoys connecting with customers, understands how to uncover their needs and is motivated by achieving results. If you bring a customer-first mindset and enjoy growing through new challenges, you’ll have an opportunity to make an impact here.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.