Posted 2 months ago
Commercial Lines Account Assistant, Surety Solutions
@ Hub International Ontario ULC
Toronto, Ontario
Overview
HUB International Ontario ULC is hiring a Commercial Lines Account Assistant for its Surety Practice in downtown Toronto. The role supports the account workflow by preparing and processing surety bond documents, answering client queries and supporting Account Managers. Full-time, with a salary range of $48,000 to $55,000 and benefits including extended health, disability insurance, RRSP matching and paid time off.
Responsibilities:
- Prepare and process surety bond documentation across Canada
- Answer client queries and communicate with insurance companies
- Upload documents and set up electronic client files in Epic
- Maintain an effective abeyance system
- Support Account Managers and respond to client inquiries
Requirements summary:
- Typically 2+ years of administrative support experience
- RIBO licence an asset
- Surety knowledge or experience an asset
- Proficient in Microsoft Office: Word, Excel and Outlook
- Strong organizational, time and client management skills
- Strong verbal and written communication
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-21
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | RIBO |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hub International Ontario ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 31 |
About The Role
HUB International continues to grow and we are looking for a strong Commercial Account Assistant to effectively support the busy account workflow for our Surety Practice in downtown Toronto. This is an ideal role for an individual who is responsive, can handle a high volume of work, and has strong customer service. This is an ideal role for someone who is interested in learning and supporting a growing niche market.
What You’ll Do
- Preparing and processing surety bond documentation across Canada
- Answering client queries and communicating with insurance companies
- Uploading documentation to various systems and setting up electronic client files in Epic
- Maintaining an effective abeyance system
- Assisting and supporting Account Managers and responding to client inquiries
- Helping where required and performing all other duties as assigned by Account Team
Qualifications and expertise that pave the way for Success
- Typically, 2 + years of administrative support experience required
- RIBO Licensed an asset
- Surety knowledge or experience as an asset
- Proficient in Microsoft Office: Word, Excel and Outlook, and other technologies i.e. Adobe
- Strong organizational, time, and client management skills
- Detail-Oriented with strong initiative and follow-up skills
- Effective communication skills: verbal and written
- Strong team player
- Proactive and customer-focused approach
Elevate Your Career with HUB International
Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.
Service: Our Ethos
At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.
When you join HUB, you’ll find more than just a career, you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.
The expected salary range for this position is $48,000-$55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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