Posted 4 days ago
Commercial Lines Account Manager
@ Navacord
Greater Sudbury, Ontario
Overview
Navacord is hiring a Commercial Lines Account Manager, a full-time role acting as the primary liaison between clients and insurance companies for commercial insurance matters. The work covers endorsements, renewals, quotes, binders, certificates, cancellations, billing and claims support. Candidates must hold or pursue a RIBO licence and CAIB designation.
Responsibilities:
- Respond to client and insurer inquiries
- Process and review policy endorsements and renewals
- Provide quotes, binders and certificates
- Notify clients of cancellations and assist with billing and claims
- Prepare submissions, proposals and finance contracts
Requirements summary:
- RIBO licence required
- CAIB designation required or intention to pursue
- Excellent communication and problem-solving skills
- Proficient in MS Word, Outlook and BMS
- Customer service driven with high accuracy
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Business development |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | RIBO, CAIB |
| Encouraged to apply | Women, Indigenous peoples, Racialized people, People with disabilities, 2SLGBTQ+ |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Navacord
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Local Touch. National Strength.
Full company description
Shaping the Future of the Broker Distribution Channel Navacord Corp. is a Canadian platform to benefit the independent insurance brokerage community. The company will invest in and form a nationwide partnership of entrepreneurial brokers with deep roots in local business communities. Navacord was created with the mandate to help build and guide the best performing brokerages in the country, while keeping the entrepreneurial spirit alive. Our business model enables new partners to remain majority employee owned while focusing on organic growth, producing healthy profits and internal perpetuation.
- LinkedIn followers
- 53,019
- People associated on LinkedIn
- 795
- Reported office locations
- Toronto, Ontario, CA
- Business categories
- Employee Benefits
- Consulting
- Risk Management
- InsurTech
- Insurance
- Other recorded names
- Navacord
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,380,304,968
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Shaping the Future of the Broker Distribution Channel Navacord Corp. is a Canadian platform to benefit the independent insurance brokerage community. The company will invest in and form a nationwide partnership of entrepreneurial brokers with deep roots in local business communities. Navacord was created with the mandate to help build and guide the best performing brokerages in the country, while keeping the…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 1,001-5,000 employees |
| Organization type | Privately Held |
| Open jobs on Jobsy | 23 |
| View page |
About the Company
Navacord Insurance Services is committed to providing exceptional service and expertise in the insurance industry. Our mission is to be the trusted partner for our clients, ensuring their needs are met with professionalism and integrity.
About the Role
The Commercial Account Manager is responsible for prompt, accurate, and courteous commercial account management. This role is the primary liaison between the client and the insurance company, acting as the advisor and advocate for the client in commercial insurance related matters while remaining in compliance with brokerage guidelines, procedures, and service standards.
Responsibilities
- Respond to client inquiries
- Respond to insurance company inquiries
- Process policy endorsements and review for accuracy when endorsements are made
- Manage renewal reports and review for accuracy
- Contact client to discuss renewals
- Remarket policies when necessary
- Identify opportunities to up-sell/cross sell
- Provide quotes for clients when necessary
- Quote prospects and complete new business applications when necessary
- Provide binders/confirmation of coverage when necessary
- Provide certificates when necessary
- Notify clients of and process cancellations
- Assist clients with billing/payment issues
- Report claims and assist clients with claims resolutions
- Prepare submissions for new business and renewals
- Prepare proposals
- Set up finance contracts
- Keep current on rates, forms, coverage changes through bulletins, trade publications, and seminars
- Back up co-workers during vacations/sick days/lunch breaks
- Comply with both regulatory and internal guidelines
Qualifications
- RIBO license required
- CAIB or equivalent designation required or intention to pursue
- Excellent interpersonal, communication, organizational, and problem-solving skills
- Effective time management skills
- Customer service driven
- Ability to work in a fast-paced environment with a high level of accuracy
- Professional demeanor and appearance
- Proficient in MS Word, Outlook, and BMS
This is for an existing posting
Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants.
Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs for this position.
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