Community Navigator (Francophone)

The YMCA of Northeastern Ontario has been serving our local communities for over 180 years and we are committed to supporting our local families, children, adults, youth and seniors in our various programs and services today.

At the YMCA, our values and purpose drive everything that we do. As a charity, we’ve championed values of empathy, health, trustworthy, inclusiveness, respect and responsibility. Helping people develop a healthy spirit, mind and body and inspiring a sense of social responsibility is the cornerstone of our legacy of caring.

To learn more about our programs and services offered please visit our website.

This job posting is for an existing vacancy and is intended to fill a current position within our organization.

We are currently looking for a Community Navigator (Francophone) to join our team of committed professionals.This Full-Time Contract position within the Association is housed at the YMCA of Northeastern Ontario’s Elm Street location in Sudbury.

This position is responsible for improving access to services for Francophone clients and reducing language and cultural barriers that may prevent successful integration and employment outcomes. This position is responsible for the coordination and achievement of program targets and priorities while adhering to the YMCA Continues Improvement Model.

START DATE: ASAP

LOCATION: Elm Street, Sudbury ON

RATE OF PAY: $56,244.02 / Annually

HOURS: 40 Hours Weekly

SUMMARY OF QUALIFICATIONS

• Post-secondary education in Social Work, Human Services, Community Development, or a related field
• Valid G class driver’s license and access to a vehicle
• College diploma or University degree in social sciences or related field
• Fluency in French and English (spoken and written) is required
• Minimum of two (2) years of experience in personal and/or vocational counselling
• Experience working with marginalized populations, particularly Francophone communities.
• Excellent verbal and written communication skills (in French and English)
• Excellent communication, interpersonal, and cultural competency skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organizational and problem-solving skills.
• Proficiency in Microsoft Office and client database systems.
• Ability to work flexible hours, including evenings or weekends, as needed.
• Current and Satisfactory Police Record Check with Vulnerable Sector

MAJOR RESPONSIBILITIES

• Develop programming to support Francophone clients who face language or system navigation barriers
• Offer individualized, culturally and linguistically adapted support throughout the path to employment
• Develop local strategies to attract, welcome and retain French-speaking job seekers
• Ensure that all tools, communications and resources are accessible in French
• Assist clients in understanding and accessing employment and settlement services offered by the organization and its partners
• Provide one-on-one support to Francophone clients to assess needs and connect them with appropriate services (e.g., housing, healthcare, employment, language training, legal aid, etc.)
• Facilitate referrals to internal programs and external community resources in both French and English
• Ensure an active offer of French-language services across all programs
• Align with provincial performance, quality and accountability requirements
• Track results and achievements and prepare/present reports for the management team
• Develop and maintain strong relationships with Francophone community organizations, service providers, and stakeholders
• Advocate for Francophone clients to help them overcome systemic barriers to access due to language or cultural differences

What We Offer:

As a charity and community-based organization, we know how important connection and wellness is, and we offer a workplace that invests in people. We provide:

• Free YMCA membership for you + your family
• Discounts on camps, child care, and recreation programs
• Paid vacation + personal/sick days
• Comprehensive health & dental, including vision + wellness supports (chiro, massage, mental health, naturopathy & more!)
• Employee & Family Assistance Program with counselling, coaching, legal + financial supports
• Life, disability, and accident insurance coverage
• YMCA Federation Pension Plan
• Mileage reimbursement
• Team events + staff recognition
• Learning & development opportunities
• Explore different YMCA roles and career paths
• Flexible hours + hybrid work options (role dependent)

HOW TO APPLY

If you would like to work in a family friendly environment, please apply, by website only, with a cover letter and resume by October 21, 2025 to the attention of: Personnel Committee

Please ensure that your cover letter and resume both specify the job title of the position that you are applying for.

All applicants are thanked for their interest in this position. However, only those selected for an interview will be contacted. If contacted and you require a disability related accommodation in order to participate in the recruitment process, you must advise the Human Resources Department.

Please note that successful candidates will be required to submit a current and satisfactory Police Record with Vulnerable Sector Check for review prior to starting employment. Police records are reviewed on an individual basis, and any offences are considered in relation to the nature of the position and its responsibilities, particularly in working with children and vulnerable populations. A positive record does not automatically disqualify a candidate from employment.

Please note that candidates invited for an interview will be required to submit three professional references.

YMCA of Northeastern Ontario is an equal opportunity employer that is dedicated to maintaining a fair and equitable work environment. All of our employees and job applicants will be promoted or employed solely on the basis of their abilities and qualifications.

Educational credentials completed outside of Canada require an Educational Evaluation along with your credentials. If you do not have an evaluation document, please visit https://www.wes.org/ca/. or https://www.icascanada.ca. Applications submitted without an evaluation document may not be considered.