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Community Residential Manager

@ Boardwalk

Edmonton, Alberta

2+ years experience
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SIGNALS

Overview

Boardwalk is hiring a Community Residential Manager to run a rental apartment or townhouse site, covering resident service, leasing, rent collection, inspections, contractors and light maintenance. The posting calls for evening and weekend availability and offers competitive wages, profit-sharing, group medical and dental, RRSP matching and rental discounts.

Responsibilities:

  • Ensure resident health, comfort and safety
  • Lease and show suites, answer rental enquiries
  • Collect rent and follow up on defaults
  • Oversee contractors, inspections and site upkeep
  • Complete administration on a tablet

Requirements summary:

  • Two years customer service experience preferred
  • Computer experience, web-based programs preferred
  • Flexible schedule, evenings and weekends
  • Able to lift up to 10 kg and stand for long periods

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-11-12
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Scheduleevening, weekends
Travelair: none · ground: none
Work settingClient sites, Office
PositionSitting and standing
Physical demandsphysical moderate · lift 22 lb · computer moderate
Background checkscriminal record, references
EducationCollege diploma (preferred)
Perks mentionedFlexible hours, Retirement plan, Employee discount, Wellness, Paid training, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

Boardwalk

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Canada's friendliest and most affordable multi-family rental communities.

Full company description

At Boardwalk (TSX: BEI.UN), we create welcoming multi-family rental Communities where people feel connected, supported, and at home. For more than 40 years, we've provided quality apartment and townhome living across more than 200 Communities and over 34,000 residential suites in British Columbia, Alberta, Saskatchewan, Ontario, and Québec. Guided by a people-first approach, we enhance the rental experience through exceptional service, thoughtful innovation, and a strong sense of belonging. Our Communities are built around the relationships that make a place feel like home. Our Associates are at the heart of everything we do. We foster a culture where compassionate, driven people can grow, collaborate, and make a meaningful impact. Together, we're building Communities where Love Always Lives™. -- Chez Boardwalk (TSX : BEI.UN), nous créons des communautés locatives multirésidentielles accueillantes où les gens se sentent les bienvenus, soutenus et véritablement chez eux. Depuis plus de 40 ans, nous offrons des appartements et des maisons en rangée de qualité dans plus de 200 communautés, représentant plus de 34 000 logements locatifs en Colombie-Britannique, en Alberta, en Saskatchewan, en Ontario et au Québec. Grâce à une approche axée sur les gens, nous faisons évoluer l'expérience locative en offrant un service exceptionnel, en misant sur l'innovation et en favorisant un fort sentiment d'appartenance. Nos communautés sont avant tout des milieux de vie où les relations humaines font toute la différence. Nos associés sont au cœur de tout ce que nous faisons. Nous sommes fiers de bâtir une culture où des personnes engagées, bienveillantes et autonomes peuvent évoluer, collaborer et avoir un impact concret. Ensemble, nous continuons de faire évoluer Boardwalk et de bâtir des communautés où Love Always Lives™.

LinkedIn followers
10,763
People associated on LinkedIn
808
Reported office locations
  • 1501 1 St SW, Calgary, AB T2R 0W1, CA
Other recorded names
  • Boardwalk
Profile identifies a recruitment agency
No

At Boardwalk (TSX: BEI.UN), we create welcoming multi-family rental Communities where people feel connected, supported, and at home. For more than 40 years, we've provided quality apartment and townhome living across more than 200 Communities and over 34,000 residential suites in British Columbia, Alberta, Saskatchewan, Ontario, and Québec. Guided by a people-first approach, we enhance the rental experience through…

FieldValue
IndustryReal Estate
Company size1,001-5,000 employees
HeadquartersCalgary, AB
Organization typePublic Company
Year founded1984
Open jobs on Jobsy31
LinkedInView page
Job description

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

  • Competitive wages
  • Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
  • Profit-sharing
  • Flexible group medical and dental
  • Fitness and Wellness reimbursement
  • Training and Development allowance
  • Group RRSP matching
  • Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

___________________________________________________________



Responsibilities:

Ensure the health, comfort and safety of our Resident Members

Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site.

Successful applicants must have a flexible schedule and be available to work evenings and weekends

Ensure daily communication with all site Associates

Collect rent and follow up on defaults

Ensure vacancy (minimized) and budget (meet or exceed on net operating income) are all realized for each site by effective resident service to potential and existing customers

Inspections of vacant and upcoming suites

Lease and show suites

Ensure all rental enquiries are answered within the guidelines provided

Annual suite inspections

Prepare and deliver bank deposits

Administrative duties including processing paperwork for site and other Associates

Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract

Ensure proper and accurate inventory management

Snow removal as required

Cleaning as required

Touch-up painting as required

Complete all required administration for the position on a tablet

Complete other tasks assigned by the Leader

Experience and Educational Requirements:

2 years Customer Service Experience preferred

Post-Secondary Education is an asset

Technical Requirements:

Computer experience is required with web based programs preferred

Ability to learn and adapt quickly to changing systems and new technology

Familiarity with computer tablets is an asset

Non-Technical Requirements:

Strong commitment to providing excellent customer service

Dedicated to building better communities for all our Customers and surrounding communities

Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained

Excellent listening and telephone etiquette skills

Exceptional problem-solving and decision-making capabilities

Strong planning and organizational skills coupled with ability to multi-task and prioritize

Excellent time-management skills

Ability to handle sensitive and confidential matters

Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding

Ability to work independently (self managed) and with other Associates in a team environment

Ability to learn quickly, adapt to change and be flexible in nature

Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)

Demonstrates a positive attitude, enthusiasm and assertiveness

Ability to spend up to eight hours walking, standing, climbing stairs, lifting

Ability to maneuver or lift up to 10kg with the proper equipment



___________________________________________________________

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

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