Community Support Worker, Full-Time

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Vision House provides a safe home environment in Victoria. Taking a person-centered, trauma-informed approach, staff are expected to recognize the effects of trauma and help persons served cope with the effects. The goal in the provision of services is to avoid re-traumatizing and facilitate personal growth. The staff accomplish this via knowledge of the trauma-informed approach, assessment, and relationship-building, responding to disclosures, focusing on persons served strengths, and having cultural awareness. Experience and understanding of the interaction of trauma and substance use is an asset.

The Position

Under supervision, the community support worker (CSW) is responsible for assisting clients of an accredited agency who are living independently with their physical, economic, vocational, recreational, social, emotional and daily life skills development. Assist clients to achieve the greatest degree of independence and quality of life possible.

Please note that this position may be covered by a collective agreement, and union membership may be required.

Scheduling:
Two (2) permanent full-time positions that will each work 40 hours per week
• Position 1=Sunday through Thursday, 0700-1500
• Position 2=Tuesday through Saturday, 0700-1500

In Your Role You Will

• Participates in assessment, goal setting and program planning (such as Personal Service Plans) for individuals living semi-independently, documents and implements the plan, and provides input into evaluating the program.
• Evaluates client needs and develops short term plans to meet such needs with the active participation of clients and their families.
• Assists clients to function more independently in their own homes and in the community.
• Assists clients with daily life skills, social skills and/or behaviour management. Teaches and assists clients with activities such as grooming, basic cooking, money management, shopping, household safety and pet care. Facilitates physical, recreational, educational, social and vocational activities.
• Recognizes, analyzes and deals with potential emergencies, such as clients’ aggressive behaviour, to minimize potential harm to clients and the public. Reports problems to the supervisor.
• Administers medication to clients in accordance with established policy and procedures.
• Utilizes practices that promote and maintain the health, welfare, safety and security of persons served.
• Reviews and evaluates clients’ progress and make adjustments to programs as required.
• Provides feedback and support to clients and/or their families.
• Accompanies and/or transports clients to such activities as appointments, shopping and leisure activities.
• Provides written and/or verbal reports regarding clients’ daily activities and progress. Ensures all required documentation is complete and accurate.
• Identifies social, economic, recreational, physical, vocational and educational services in the community that will meet clients’ needs. Maintains liaisons with other agencies, professionals, government officials and the community. Advocates effectively for clients.
• Participates in the OHS Committee as required.
• Operates motor vehicles safely and legally while transporting persons served or on Taproot business

*** Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• A degree, diploma or certificate in one of the humanities, social work or related field. Other combinations of education and experience may be considered.
• Minimum of one year experience working with persons with a developmental disability and multiple complex needs.
• Valid CPR/First Aid certificate (or ability to obtain prior to employment)
• Valid Class 5 BC Driver’s License and clean driver’s abstract (hiring subject to abstract review)
• Non-Violent Crisis Intervention Certificate (i.e. MANDT) certification (or ability to obtain during probationary period)
• Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols and a code of ethics statement.
• Experience following Behaviour Support Plans, Safety Plans, and Positive Behaviour Support strategies.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

For more information on Taproot Community Support Services visit our website: taproot.ca

No telephone calls please. Only those candidates selected for an interview will be notified.