Posted last month
Concierge
@ FirstService Residential Canada
Burnaby, British Columbia
SIGNALS
Overview
FirstService Residential is hiring a part-time Concierge in Burnaby to greet residents and visitors and deliver high-standard customer service at high-end residential properties. The work covers weekend evening shifts from 4:00pm to 12:00am, handling packages and patrolling the property. The posting states pay of $19 to $21 per hour and eligibility for an Employee Assistance Plan.
Responsibilities:
- Greet residents and visitors warmly
- Deliver high-standard customer service
- Patrol the property, including stairs, hallways, and exterior areas
- Receive, store, and handle packages from couriers and carriers
- Solve problems and defuse difficult situations
Requirements summary:
- At least one year of in-person customer service experience
- Fluency in Cantonese and Mandarin
- Excellent written and oral English
- Experience with strata buildings is an asset
Tools & skills
Benefits mentioned
DentalEmployee assistance
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Client sites, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English, Cantonese, Mandarin |
| Perks mentioned | Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FirstService Residential Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 76 |
Job description
Description
About FirstService Residential:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Job Overview
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to solve problems and diffuse sticky situations.
Skills And Qualifications
Saturday - Sunday, 4:00pm - 12:00am
Location:
Burnaby
What We Offer
As a part-time associate, you will be eligible for our Employee Assistance Plan
Compensation
$19 - $21 per hour
Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.
Please ensure your resume has a valid number and email address you can be reached at.
FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunities for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.
IN2018
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected].
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.
About FirstService Residential:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Job Overview
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to solve problems and diffuse sticky situations.
Skills And Qualifications
- Previous experience with strata buildings is an asset
- At least one year of direct/in person Customer Service Experience is required
- Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff
- Proficiency in speaking Cantonese and Mandarin is required
- Ability to patrol the property including stairs, hallways, interior, and exterior
- Ability to safely receive, store, and handle standard packages received from couriers and carriers
- Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
Saturday - Sunday, 4:00pm - 12:00am
Location:
Burnaby
What We Offer
As a part-time associate, you will be eligible for our Employee Assistance Plan
Compensation
$19 - $21 per hour
Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.
Please ensure your resume has a valid number and email address you can be reached at.
FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunities for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.
IN2018
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected].
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.