Posted 4 months ago
Concierge (Full Time Afternoon Role)
@ Centrum Concierge & Security Ltd.
Vancouver, British Columbia
Overview
Centrum Concierge & Security Ltd. is hiring a full-time afternoon concierge for large residential strata buildings. The role covers front desk and facility administration, resident relations, access control, security patrols and coordinating move-ins and move-outs. The schedule is 3pm to 11pm on one of two five-day weekly rotations, with statutory holidays worked on assigned days.
Responsibilities:
- Provide front desk and facility administration
- Handle resident requests, concerns and complaints
- Coordinate move-in and move-out schedules and bookings
- Patrol and monitor site security
- Troubleshoot and investigate facility issues
Requirements summary:
- Minimum 1 year strata concierge experience
- Minimum 1 year in fast-paced customer-facing roles
- Hospitality training or industry experience
- High proficiency with MS Word, Excel and Outlook
- Commitment to high service standards
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-07-15
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 36 |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Centrum Concierge & Security Ltd.
Saved company profile
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Welcome to Centrum—where service meets peace of mind.
Full company description
Welcome to Centrum – Your Trusted Partner in Residential Concierge and Security Services At Centrum, we are proud to be Greater Vancouver’s leading provider of residential concierge and security services. Our commitment to reliability, warmth, and personalized care sets us apart—because our clients deserve nothing less. Why Choose Centrum? Our service-driven, client-focused approach ensures that every resident feels welcome, safe, and at home. We work closely with our clients to understand their unique needs and goals, delivering tailored solutions that prioritize well-being and safety. What We Offer: Professionalism, Experience, and Passion: Our dedicated team raises the bar for residential concierge and security services in the region. 24/7 Support: Centrum management and personnel are always ready to respond to your needs and emergencies, day or night. Enhanced Safety and Welcoming Environments: Our concierges not only ensure the security of your building but also create a warm, customer-oriented atmosphere. Crime Deterrence and Rapid Response: Our trained security staff effectively monitor and address suspicious activities, taking appropriate action to protect residents and property. Our Promise: At Centrum, we are committed to being respectful, reliable, and responsive in everything we do. Your safety and satisfaction are our top priorities. Let us take care of the details, so you can feel secure and at ease in your home. Welcome to Centrum—where service meets peace of mind. We are here to serve you.
- LinkedIn followers
- 3
- Reported office locations
- 422 Richards St, 170, Vancouver, British Columbia V6B 2Z4, CA
- Other recorded names
- Centrum Concierge & Security Ltd.
- Centrum Concierge & Security LTD
- Profile identifies a recruitment agency
- No
Welcome to Centrum – Your Trusted Partner in Residential Concierge and Security Services At Centrum, we are proud to be Greater Vancouver’s leading provider of residential concierge and security services. Our commitment to reliability, warmth, and personalized care sets us apart—because our clients deserve nothing less. Why Choose Centrum? Our service-driven, client-focused approach ensures that every resident…
| Field | Value |
|---|---|
| Industry | Real Estate |
| Company size | 201-500 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Open jobs on Jobsy | 8 |
| View page |
CONCIERGE TEAM MEMBER: RESIDENTIAL STRATA BUILDINGS
We are expanding our team and welcome talented HOSPITALITY/CONCIERGE professionals to join us.
We are looking for passionate, service-driven individuals with outstanding customer service and solid track records to join our team of concierge staff in large residential strata buildings.
As Concierge professionals, we work directly with our Operations Management Team in ensuring smooth operations in their designated site(s). We hold a key role in our building(s), overseeing all aspects of client relations with residents, property managers, building staff, contractors and where applicable, other staff.
Concierge provide front desk and administration services, exceeding the expectations of the Concierge job description.
We are nimble in responding to the demands of our sites, adopt a “team” perspective, and excel under pressure. With reliability and accountability, Concierge problem-solve and think quickly to resolve matters using tact and discretion.
Duties:
- Providing front desk & facility administration
- Handle access to property, resident records, requests by residents and site staff
- Coordinate, record, change and administer moving in / out schedules
- Coordinate elevator bookings, amenity bookings
- Address resident requests, concerns and complaints
- Effectively responding to property manager’s requests
- Maintain, monitor site security, patrolling frequently
- Communicate via phone and writing, e-mails, logs, online reporting
- Handle complains politely
- Troubleshoot, investigate facility issues
Candidates’ Attributes:
- Minimum 1 year Strata Concierge experience
- Experience in Hospitality
- Minimum 1 year in fast-paced customer facing roles
- Genuine customer-service focus & commitment to high standards of service
- Hospitality training/hospitality industry experience
- High proficiency with MS Word, Excel, Outlook
Compensation: Competitive start + increases based on performance
Work Environment: Various roles and schedules available
Full-time : 32 to 40 hrs
Weekdays : Tuesday to Saturday - 3pm to 11pm OR Wednesday to Sunday - 3pm to 11pm
Must work Statutory Holidays when occurring on assigned work days
Fast-paced environment
Use of computer equipment, including spreadsheets, to produce reports
Physical capacity for regular walking and monitoring premises
Benefits of Joining our Team:
- Competitive wages, with solid opportunities for growth
- Comprehensive Health and Dental benefits
- Supportive and collaborative team environment
- Great mobility and growth opportunities within team
This is a fast-paced position for individuals seeking a rewarding and stimulating environment with a rapidly growing company. We look forward to reviewing your application. Only applicants with the required experience will be short-listed.
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