Posted 4 hours ago
Conseiller specialité
@ Rona Inc.
Pointe-Claire, Quebec
Overview
Rona Inc. is hiring a part-time, temporary product specialist (conseiller spécialité) for a store. The work covers product expertise for customers and staff, sales support, flyer preparation, order management and customer service. The posting names experience in a similar role, customer service skills and analytical skills as requirements, and offers a comprehensive training program for new hires.
Responsibilities:
- Conseiller les clients sur les produits et services
- Gérer les commandes et les commandes spéciales
- Assurer le réapprovisionnement et l'étalage
- Préparer le dépliant hebdomadaire
- Assurer le suivi de la satisfaction client
Requirements summary:
- Expérience dans un rôle similaire
- Excellentes habiletés en service à la clientèle
- Solides habiletés analytiques
Source and dates
Source type not verified · vidcruiter
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Retail |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
| Perks mentioned | Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rona Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 360 |
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona customers and achieving our sales objectives, while growing in an environment where your analytical mind will be valued.
Your role:
- Serve as the store expert by providing detailed product information to both customers and other RONA associates
- Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
- Keep shelves stocked and merchandise correctly displayed
- Prepare weekly flyer
- Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
- Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
- Other related tasks to ensure the store runs smoothly
What we're looking for:
- Experience in a similar role
- Excellent customer service skills
- Strong analytical skills
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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