Posted 8 hours ago
Contact center agent
@ Agilus Work Solutions
Ottawa, Ontario
Overview
Agilus Work Solutions is hiring a bilingual contact center agent on a contract basis for remote work across Canada. The role handles inbound calls and emails in English and French for legal-field clients, resolving inquiries and documenting interactions. The posting states $19.00 hourly and full-time hours.
Pay:
$19 an hour
Responsibilities:
- Handle inbound calls and emails in English and French
- Investigate client inquiries and provide timely solutions
- Document interactions clearly following procedures
- Deliver empathetic service while managing multiple systems
Requirements summary:
- Strong bilingual communication in English and French
- Experience in customer service or call centre environments
- Strong data entry and written communication
- Comfortable navigating Microsoft Office and multiple systems
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Agilus Work Solutions
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Experts in Specialized Talent for Nearly 50 years. Canada's largest, full service, privately-owned recruiting firm.
Full company description
Looking for work doesn’t have to feel overwhelming. Agilus connects job seekers with employers in Canada who value your skills, goals, and potential, across technology, engineering, professional, skilled trades, and public sectors. Whether you’re seeking a permanent role, contract, or fresh start, we’ll help you find work that fits. We’ll make the process easier and more rewarding. Hiring the right people is critical to your success. Agilus finds, hires, and manages top talent across industries with flexible workforce solutions, deep industry expertise, and talent hiring strategies. As experts in specialized talent, Agilus’ services and solutions focus on the talent powering digital transformations, energy transition and the businesses shaping Canada’s future.
- LinkedIn followers
- 149,005
- People associated on LinkedIn
- 250
- Reported office locations
- 10012 Jasper Ave, Edmonton, AB T5J 1R2, CA
- 600 - 10 Kingsbridge Garden Circle, Mississauga, Ontario L5R 3K6, CA
- Victoria, British Columbia V8V 3K8, CA
- 13761 96 Avenue, Suite 406, Surrey, British Columbia V3V 1Z2, CA
- 800 5 Ave SW, Suite 1600, Calgary, Alberta T2P 3T6, CA
- 10012 Jasper Ave NW, Edmonton, Alberta T5J 1R2, CA
- Winnipeg, Manitoba R3C 1V4, CA
- 301 Croft Dr, Unit 3, Windsor, Ontario N8N 2L9, CA
- Sarnia, Ontario N7T 7T9, CA
- Brockville, Ontario K6V 5K1, CA
- 275 Slater St, Suite 1800, Ottawa, Ontario K1P 5H9, CA
- 5475 Spring Garden Rd, 501, Halifax, Nova Scotia B3J 3T2, CA
- 40 University Ave, Suite 905, Toronto, Ontario M5J, CA
- 1405 Mountain Road, Unit 6, Moncton, New Brunswick E1C 2T9, CA
- 873 Boulevard Décarie, Montreal, Quebec H4L 3M2, CA
- 1305 Boulevard Lebourgneuf, 101, Québec, Quebec G2K 2E4, CA
- Other recorded names
- Agilus Work Solutions
- Specialties
- engineering
- information technology
- light industrial
- recruitment
- sourcing
- MSP/VMS
- master vendor
- technology
- skilled trades
- accounting & finance
- contingent workforce
- digital
- candidate engagement
- human resources
- talent acquisition
- Federal Government
- Life Sciences
- Contract
- Permanent Roles
- and Staffing
- Profile identifies a recruitment agency
- Yes
Looking for work doesn’t have to feel overwhelming. Agilus connects job seekers with employers in Canada who value your skills, goals, and potential, across technology, engineering, professional, skilled trades, and public sectors. Whether you’re seeking a permanent role, contract, or fresh start, we’ll help you find work that fits. We’ll make the process easier and more rewarding. Hiring the right people is…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 201-500 employees |
| Headquarters | Edmonton, AB |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | engineeringinformation technologylight industrialrecruitmentsourcingMSP/VMSmaster vendortechnologyskilled tradesaccounting & finance |
| Open jobs on Jobsy | 329 |
| View page |
Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. Agilus by Synergie is recruiting for several Contact center agents in the Legal field. In this full-time role, you will handle calls and emails in English and French, provide accurate solutions, and deliver a high-quality client experience. If you enjoy helping others and thrive in a professional, process-driven environment, this is a great opportunity with potential for longer-term growth. What's in it for you:$19.00 hourlyWork remote from anywhere in CanadaGain valuable experience with potential for long-term opportunitiesDevelop skills through hands-on client support and systems useA typical day:Apply knowledge and tools to resolve issues on first contactDocument interactions clearly while following established proceduresDeliver empathetic service while managing multiple systemsHandle inbound calls and emails in English and French with professionalismInvestigate client inquiries and provide accurate, timely solutionsSuccessful candidates will have:Demonstrate strong bilingual communication skills in English and FrenchExperience in customer service or call centre environmentsExhibit strong data entry and written communication abilitiesNavigate Microsoft Office and multiple systems comfortablyThis posting is for an active opening. Interested? Please apply directly online Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.
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