Apply now

Posted 8 hours ago

Contact center agent

@ Agilus Work Solutions

Ottawa, Ontario

$19/hrRemoteContract
Apply now
SIGNALS

Overview

Agilus Work Solutions is hiring a bilingual contact center agent on a contract basis for remote work across Canada. The role handles inbound calls and emails in English and French for legal-field clients, resolving inquiries and documenting interactions. The posting states $19.00 hourly and full-time hours.

Pay:

$19 an hour

Responsibilities:

  • Handle inbound calls and emails in English and French
  • Investigate client inquiries and provide timely solutions
  • Document interactions clearly following procedures
  • Deliver empathetic service while managing multiple systems

Requirements summary:

  • Strong bilingual communication in English and French
  • Experience in customer service or call centre environments
  • Strong data entry and written communication
  • Comfortable navigating Microsoft Office and multiple systems

Tools & skills

Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-11-06
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

Agilus Work Solutions

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Experts in Specialized Talent for Nearly 50 years. Canada's largest, full service, privately-owned recruiting firm.

Full company description

Looking for work doesn’t have to feel overwhelming. Agilus connects job seekers with employers in Canada who value your skills, goals, and potential, across technology, engineering, professional, skilled trades, and public sectors. Whether you’re seeking a permanent role, contract, or fresh start, we’ll help you find work that fits. We’ll make the process easier and more rewarding. Hiring the right people is critical to your success. Agilus finds, hires, and manages top talent across industries with flexible workforce solutions, deep industry expertise, and talent hiring strategies. As experts in specialized talent, Agilus’ services and solutions focus on the talent powering digital transformations, energy transition and the businesses shaping Canada’s future.

LinkedIn followers
149,005
People associated on LinkedIn
250
Reported office locations
  • 10012 Jasper Ave, Edmonton, AB T5J 1R2, CA
  • 600 - 10 Kingsbridge Garden Circle, Mississauga, Ontario L5R 3K6, CA
  • Victoria, British Columbia V8V 3K8, CA
  • 13761 96 Avenue, Suite 406, Surrey, British Columbia V3V 1Z2, CA
  • 800 5 Ave SW, Suite 1600, Calgary, Alberta T2P 3T6, CA
  • 10012 Jasper Ave NW, Edmonton, Alberta T5J 1R2, CA
  • Winnipeg, Manitoba R3C 1V4, CA
  • 301 Croft Dr, Unit 3, Windsor, Ontario N8N 2L9, CA
  • Sarnia, Ontario N7T 7T9, CA
  • Brockville, Ontario K6V 5K1, CA
  • 275 Slater St, Suite 1800, Ottawa, Ontario K1P 5H9, CA
  • 5475 Spring Garden Rd, 501, Halifax, Nova Scotia B3J 3T2, CA
  • 40 University Ave, Suite 905, Toronto, Ontario M5J, CA
  • 1405 Mountain Road, Unit 6, Moncton, New Brunswick E1C 2T9, CA
  • 873 Boulevard Décarie, Montreal, Quebec H4L 3M2, CA
  • 1305 Boulevard Lebourgneuf, 101, Québec, Quebec G2K 2E4, CA
Other recorded names
  • Agilus Work Solutions
Specialties
  • engineering
  • information technology
  • light industrial
  • recruitment
  • sourcing
  • MSP/VMS
  • master vendor
  • technology
  • skilled trades
  • accounting & finance
  • contingent workforce
  • digital
  • candidate engagement
  • human resources
  • talent acquisition
  • Federal Government
  • Life Sciences
  • Contract
  • Permanent Roles
  • and Staffing
Profile identifies a recruitment agency
Yes

Looking for work doesn’t have to feel overwhelming. Agilus connects job seekers with employers in Canada who value your skills, goals, and potential, across technology, engineering, professional, skilled trades, and public sectors. Whether you’re seeking a permanent role, contract, or fresh start, we’ll help you find work that fits. We’ll make the process easier and more rewarding. Hiring the right people is…

FieldValue
IndustryStaffing and Recruiting
Company size201-500 employees
HeadquartersEdmonton, AB
Organization typePrivately Held
Year founded1976
Specialtiesengineeringinformation technologylight industrialrecruitmentsourcingMSP/VMSmaster vendortechnologyskilled tradesaccounting & finance
Open jobs on Jobsy329
LinkedInView page
Job description

Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. Agilus by Synergie is recruiting for several Contact center agents in the Legal field. In this full-time role, you will handle calls and emails in English and French, provide accurate solutions, and deliver a high-quality client experience. If you enjoy helping others and thrive in a professional, process-driven environment, this is a great opportunity with potential for longer-term growth. What's in it for you:$19.00 hourlyWork remote from anywhere in CanadaGain valuable experience with potential for long-term opportunitiesDevelop skills through hands-on client support and systems useA typical day:Apply knowledge and tools to resolve issues on first contactDocument interactions clearly while following established proceduresDeliver empathetic service while managing multiple systemsHandle inbound calls and emails in English and French with professionalismInvestigate client inquiries and provide accurate, timely solutionsSuccessful candidates will have:Demonstrate strong bilingual communication skills in English and FrenchExperience in customer service or call centre environmentsExhibit strong data entry and written communication abilitiesNavigate Microsoft Office and multiple systems comfortablyThis posting is for an active opening. Interested? Please apply directly online Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

Similar jobs

  • Entry-Level Contact Center Agent (Full-Time)

    Sydney, NS

    The Sydney Call Centre

    Candidates need a high school diploma or equivalent, strong written and oral communication, typing of 20+ words per minute, and basic Microsoft Office and Windows skills. Applicants must be 18 or older, highly reliable, and comfortable with customer service, problem solving and a fast-paced environment.

    Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Windows, telephone headset

  • Recreation Activities Coordinator

    Ottawa, ON
    $27.64–$41.81/hrFull Time

    MIFO

    Candidates need the qualifications described in the French posting. This English version gives no specific requirements.

  • Registered Nurse

    Ottawa, ON
    On-sitePart Time

    Hôpital Montfort

    Candidates need an Ontario College of Nurses registration, SIR/BLS certification and intermediate French and English. Emergency or critical care experience is preferred, and selection exams apply to some candidates.

    Registered Nurse

    Ottawa, ON
    On-sitePart Time

    Hôpital Montfort

    Candidates need an Ontario RN certificate of registration, current BLS/SIR certification and intermediate French and English. Preference goes to candidates with perinatal or critical care experience.

    Registered Nurse

    Ottawa, ON
    On-sitePart Time

    Hôpital Montfort

    Candidates need an Ontario RN certificate of registration, current BLS/SIR certification and intermediate French and English. Preference goes to candidates with perinatal or critical care experience.

    Nutrition Aide

    Ottawa, ON
    On-sitePer diem

    Hôpital Montfort

    Candidates need a high school diploma or recognized equivalent, a valid food handling certification from Ottawa Public Health or another recognized body, and at least three months of comparable experience. Functional French and English is also required; hospital experience is an asset.

    Floor Clerk

    Ottawa, ON
    On-sitePer diem

    Hôpital Montfort

    1+ YOECandidates need a high school diploma or recognized equivalent and at least one year of recent comparable experience, ideally in a hospital. They must be proficient in Microsoft Office, SharePoint and email, pass typing, filing, colour and medical terminology tests, and write well in French.

    Microsoft Office, SharePoint, Logiciel de courriel, Dossier santé électronique, Feuilles de temps

    Nutrition Aide

    Ottawa, ON
    On-sitePart Time

    Hôpital Montfort

    Candidates need a high school diploma or recognized equivalent, a valid food-handling certification from Ottawa Public Health or another recognized body, and at least three months of comparable experience. Functional French and English is required, and hospital experience is an asset.

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.